Administrator

 

• Suffolk County Council
• Address:  Endeavour House, Ipswich IP1 2BX - Hybrid working
• Salary: £25,185 per annum (pro rata)
• Hours: 22.2 hours per week - flexible working options available
• Contract: Permanent

We believe in the power of potential. At Suffolk County Council, we celebrate difference and support everyone to thrive. As an Administrator in the Legal team, you’ll be encouraged to bring your whole self to work, contribute your ideas, and grow your career in a place that values you.

 

Your role and responsibilities 

Step into a vital role at the heart of our Legal team, where your organisational skills and proactive approach will help drive exceptional service delivery. As an Administrator, you’ll provide dynamic support to Advocates, Lawyers, Caseworkers and Paralegals ensuring they have everything they need to focus on delivering outstanding outcomes. From delivering efficient administrative, secretarial and financial support to drafting routine correspondence and coordinating meetings, your work will help keep our fast‑paced service running smoothly. You’ll play a key role in producing information, research and reports, including financial and statistical data, while actively contributing to the improvement of administration processes across the service. 

If you enjoy variety, thrive on accuracy and value being part of a collaborative, knowledgeable team, this is your opportunity to make a meaningful difference every day.

You will need

• to work flexibly as part of a team

• a good working knowledge of Microsoft packages and the ability to learn a bespoke case management system

• attention to detail and understand the need for accuracy

• to demonstrate an understanding of confidentiality and data protection

• to deliver a good customer service experience.

 

You can view a full list of requirements in the Job and Person Profile (Word). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application. 

 

The team 

The team is specialised in multi-tasking, handling a range of business disciplines, including administration and typing, client relationship management, communications, finance and performance, marketing and quality-management systems.  We are a supportive team who strive to give the best customer service possible.

 

Empowering Everyone 

We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report (suffolk.gov.uk). 

 

For more information 

Please contact Allison Batchelor for a casual conversation. You can reach them by calling 01473 265179 or emailing allison.batchelor@suffolk.gov.uk 

 

How to apply

Step 1 - Read the Job and Person Profile (JPP) (Word) 

Step 2 - Click ‘Apply Now’ to start your online application.

Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template (docx). 

1. Tell us about a time you had to manage multiple competing deadlines. How did you prioritise, and what was the outcome?
2. Give an example of when you supported a colleague or covered duties at short notice. How did you ensure service continuity?
3. Tell us about a time you used Excel/Outlook/Word (or a database/IT system) to manage information or produce reporting. What was the task and what did you deliver?

 

Step 4 - Upload a CV (without name and personal details).

Please note: Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

For guidance on completing your application, please see our How to Apply page.

We value authentic applications that showcase your genuine skills and experiences, so we encourage you to present your own work and ideas throughout the process. You can also read our Using AI in Your Application and Interview guidance to understand acceptable and unacceptable use of AI. If AI is used inappropriately, your application may not be progressed.

Do you need any reasonable adjustments to help you to apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at recruitment@suffolk.gov.uk or 03456 014412.  You can find examples of possible adjustments on our Reasonable Adjustment pages. If you're invited to the next stage, you’ll have another chance to request adjustments.

 

Closing date: 11.30pm, 29 March 2026.

Interview date: 16 April 2026.

 

 

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts.  #LI-Hybrid 

As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

In return, you’ll enjoy:

• up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
• membership of a competitive Local Government Pension Scheme (LGPS)
• travel, lifestyle, health and wellbeing benefits
• performance-related annual pay progression, in addition to an annual cost-of-living pay increase
• training and encouragement to expand your knowledge
• a variety of career development opportunities across our organisation
• diverse and active staff networks
• flexible working options, with the right to request flexible working from your first day

Plus lots more!

If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).