Solutions Engineering Director

iSpot is a competitive start-up specializing in media measurement, and they are seeking a Solutions Engineering Director to lead a team that combines business intelligence, technical knowledge, and customer service. The role involves collaborating with clients to articulate value propositions, developing data-driven solutions, and facilitating product adoption across teams.

Responsibilities:

• Collaborate with client and prospect teams (Media, Research/Analytics, Digital, Data Science, etc.) to articulate and layout a clear understanding of value proposition and most impactful solution
• Translate complex concepts, approaches and methodologies into simple and strategic terms for internal and external audiences
• Build strong relationships with prospects and customers
• Leverage analytical experience to develop data-driven solutions and insights
• Be a Subject Matter Expert (SME) on all iSpot product capabilities
• Be comfortable utilizing business intelligence and reporting development tools such as Tableau for on the fly analysis a plus
• Facilitate and help to construct new client strategic road mapping, ensure timely and accurate delivery of analysis that drives critical client KPIs
• Work closely with Sales and Customer Success teams to facilitate adoption of new product offerings, communicate best practices and work through unique use cases
• Collaborate with Product and Engineering to create & enhance new product offerings and methodology

Requirements:

• 8+ years of media (live linear, CTV or digital) planning experience (Brand or Agency, both a plus)
• Must have in-depth marketing, brand management experience (Brand, Agency, or Consulting Firm)
• Experience managing and growing SaaS and/or subscription revenue
• Willingness and comfort with travel to customer sites, as required
• Strong communication skills and the ability to examine, synthesize, and present data to various stakeholders (customers and partners)
• Attention to detail and the ability to prioritize, organize, and operate in a fast moving, entrepreneurial start-up environment
• With Sales Account Executives, comfort managing contracts and negotiations process within various stakeholders (e.g. customer, procurement, and finance)
• Bachelor's Degree (and Master's degree preferred) in business, statistics, or engineering with a penchant for data
• You have deep understanding and experience in TV & digital media including the relationship between bought, earned, and owned media. And have experience informing buy, plan and optimize strategies
• You are a self-motivated problem solver
• You are comfortable collaborating with various stakeholders (customers, partners, and internal teams), assessing outcomes, and making recommendations
• You smile in the face of ambiguity, welcome the opportunity to manage multiple work streams, and can tell a simple and strategic story from technical data sets
• You have the ability to understand how to build client roadmaps that enable year 1 and beyond growth