Sr. Digital Project Manager

World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. They are seeking a Sr. Digital Project Manager to oversee the delivery of digital strategy and technology initiatives, managing cross-functional teams to ensure client satisfaction and project success.

Responsibilities:

• You will be accountable for the entire project lifecycle on digital projects, working alongside the commercial & strategy teams and managing multidisciplinary teams from Strategy, Research, UI, UX, Tech & Product
• The role is client facing, managing all communication channels (meetings, workshops, email & documentation) and forums within the project
• Assigned to large and complex projects, you'll be expected to raise risks early and find solutions to fit the client's needs whilst sticking with project expectations
• Manage the technical, business and personnel aspects of consulting and development engagements
• Manage the invoicing, backlog and resource management activities for the assigned engagements
• Oversee multiple digital strategy or delivery teams at once, provide leadership, guidance and standardized process, reporting and client communication
• Serve as the day-to-day Project Manager for one or more of our larger, more strategic clients/engagements
• Ensure deliverables are of the highest quality to promote client satisfaction
• Ensure key project management deliverables are produced such as project charters, project plans, resource plans, risk mitigation plans, change management plans, etc
• Serve as a key member of the solution delivery team by facilitating requirements/design sessions and producing deliverables
• Monitor project team engagement and performance and provide feedback; ensure involvement of the appropriate teams and individuals during each project phase
• Develop strong client relationships
• Key participant in the business development process; leading business development efforts from a delivery perspective
• Assist in developing overall estimates of the effort / resource requirements / schedule
• Lead the risk assessment efforts during the proposal process and recommend appropriate risk mitigation strategies

Requirements:

• Bachelor's Degree (Masters preferred)
• At least 7 years of Project Management experience with at least 5 of those in the Digital, Tech space
• Demonstrated experience managing, reviewing and analyzing project scopes, budgets & resources to include change and resource requests
• Proven experience working with and managing multidisciplinary teams both internally and externally as required from strategy, research, UI, UX, Tech, Product, etc
• Exhibits superior communication skills, both oral and written; is clear, concise, sincere and persuasive. Is also a good listener and shows an interest in what others have to say
• Advanced problem-solving skills; ability to identify and remove roadblocks
• Demonstrated experience managing cross-functional teams and driving team engagement. Ability to enable direct and healthy communications across all team members
• Confident in both client engagement and operational / delivery management
• Strong scope management and ability to set programs up for success
• Excellent documentation skills
• Excellent time management skills
• Takes ownership and responsibility for work, is proactive
• Demonstrates initiative and creativity in all work efforts. Pursues objectives beyond what is required or expected. Able to mobilize and empower others
• Ability to plan and manage at both strategic and tactical levels to consistently meet/exceed planned objectives
• Extensive experience in digital climates both creative and technical and the ability to measure success of such efforts
• Demonstrated ability to work alongside a small internal staff and external partners where necessary
• Effective facilitation and public speaking skills and presence
• Agile/ Scrum experience working within an agency or design/tech consultancy
• Demonstrated ability to mentor Digital Project Team members