Mercury Insurance is dedicated to helping people reduce risk and overcome unexpected events. The Technical Product Manager Sr will lead the product technology roadmap for the Property & Casualty insurance portfolio, ensuring alignment with business needs and technical execution across platforms.
Responsibilities:
- Translate insurance product strategy into a scalable product technology road map, ensuring alignment with regulatory deadlines, organizational priorities, and system dependencies
- Shape, own, and communicate the product technology roadmap, incorporating input from senior leadership and stakeholders, and keeping all parties informed about dependencies, risks, and trade-offs
- Lead, coach, and develop a team of technical product managers responsible for the technical implementation of strategic initiatives including rate, rule, eligibility, form, and pricing changes defined by Insurance Product and R&D
- Drive strong agile scrum practices, ensuring backlog health, Sprint readiness, clear roles, and predictable delivery across teams while regularly updating stakeholders and customers on progress
- Ensure high quality requirements, including well-structured epics, user stories, acceptance criteria, and traceability back to product, R&D, or compliance source documents
- Partner with engineering and program management to plan releases, de-risk delivery, identify cross domain impacts, and validate technical feasibility
- Manage the product backlog with a focus on regulatory accuracy, operational readiness, customer experience, platform stability, performance, and competing features
- Represent the Technology perspective in cross functional discussions and decision-making forums
- Define, measure, and report key delivery and product metrics including Sprint throughput, defect trends, cycle time, and technical risks
- Lead ongoing transformation and continuous improvement, including maturing Agile/Scrum practices, improving requirements workflows, increasing delivery predictability, and enhancing documentation and tooling across product delivery teams
- Serve as a subject matter expert on how insurance product changes flow through system and impact quoting, underwriting, binding, policy issuance, and downstream processes
Requirements:
- Bachelor's degree in business, computer science, engineering, or equivalent practical experience in product management
- 5+ years product management and/or product design
- 5+ years managing complex initiatives from initiation to completion using product management processes and best practices
- Experience in defining and implementing product metrics to track performance and success
- Experience handling all stages of product delivery
- Experience contributing to tech discussions and product strategy
- Experience managing technical products or online services
- Experience representing various customers and stakeholders during planning
- Ability to build ground-up solutions where none exist including all steps of ideation, problem discovery, customer usage, design, implementation, and monitoring
- Strong critical thinking skills, with the ability to analyze complex situations, assess information, and make sound decisions based on data and evidence
- Ability to work as a partner and peer to your counterparts in engineering, program management and quality assurance
- Ability to navigate through ambiguity and drive strategic direction
- Strong skills in managing relationships with stakeholders, ensuring alignment between business goals and product development
- Property and Casualty Insurance experience preferred