Field Service Engineer - Drives

GE Vernova’s Power Conversion & Storage business focuses on advanced energy solutions for utilities and industries. The Field Service Engineer - Drives is responsible for the installation, commissioning, and technical support of drive systems, ensuring customer satisfaction and addressing complex electrification challenges.

Responsibilities:

• Perform installation and commissioning on drive systems, power systems, automation systems or dynamic positioning systems at customer site locations during ship construction
• Performs troubleshooting activities at site locations during scheduled Port visits or at sea to diagnose problems, determine appropriate resolution, and implements corrective actions
• Performs a wide range of engineering tasks to ensure the technical integrity and proper installation and commissioning of our equipment
• Develop documentation to execute work such as commissioning and maintenance procedures, as well as execute customer training
• Execute on site project management and technical leader duties to resolve customer issues and provide customer satisfaction
• Identify sales opportunities for service agreements, spare parts, training, and upgrades
• Provide on call support in response to customer calls for service
• Assist in the growth and direction of the North American business
• Provide support to engineering teams working on customer upgrade projects
• Complete timely service reports and other administrative requirements
• Perform work on-board vessels within GE / Customer safety guidelines either in shipyards or offshore
• Extended hours / overtime maybe required during peak periods and emergency circumstances
• Domestic or overseas travel to customer sites for extended periods of time

Requirements:

• Bachelor's Degree in Electrical Engineering or related discipline from an accredited college or university
• OR Associate's Degree or related discipline from an accredited college or university with a minimum 3 additional years of related industry experience
• OR High School diploma or GED equivalency with a minimum of 6 years of related industry experience
• Ability and willingness to travel 85% of the time on short notice
• US Person with the ability to achieve security clearance for Department of Defense projects
• Previous Marine Industry experience
• Must be physically fit to be able to board vessels offshore
• For field service engineers that have the potential of working offshore, must be able to pass a Helicopter Underwater Egress Training (HUET) and offshore survival course which includes activities in a swimming pool
• Possesses leadership qualities that align with GE Vernova Way
• Background in a customer facing position within a Service environment
• Ability to execute increasingly complicated assignments, which require considerable engineering skill and creative ability and independent judgment
• The work environment at onsite locations is of a construction type setting. Whilst performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, extreme cold, extreme heat, risk of electrical shock, risk of trips, slips and falls. The noise level on-site or on-board ships can be excessive, personal protective equipment (PPE) will be required
• Strong computer proficiency and technical aptitude with the ability to utilize MS Office applications