Lab & Infrastructure Operations Technician

Company Description

Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today’s needs and tomorrow’s next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, our solutions have become the beating heart of the digital world we’re living in and that we have the power to shape.

Sandisk meets people and businesses at the intersection of their aspirations and the moment, enabling them to keep moving and pushing possibility forward. We do this through the balance of our powerhouse manufacturing capabilities and our industry-leading portfolio of products that are recognized globally for innovation, performance and quality.

Sandisk has two facilities recognized by the World Economic Forum as part of the Global Lighthouse Network for advanced 4IR innovations. These facilities were also recognized as Sustainability Lighthouses for breakthroughs in efficient operations. With our global reach, we ensure the global supply chain has access to the Flash memory it needs to keep our world moving forward.

Job Description

We are seeking a Lab & Infrastructure Operations Technician to manage and maintain physical and virtual lab environments, support system provisioning and recovery, and partner with lab owners and engineering teams to ensure reliable, well‑governed lab operations.

Lab & Infrastructure Operations

• Manage, maintain, and organize physical and virtual lab environments to ensure availability, reliability, and readiness
• Track and manage lab inventory, including systems, hardware, firmware levels, and peripherals
• Perform regular health checks and preventive maintenance on lab machines and supporting infrastructure
• Provision and configure lab systems, including operating system installation, software setup, and environment readiness
• Execute system, device, server, and firmware recovery activities following failures or maintenance
• Plan and coordinate BIOS, RAID, and firmware upgrades across lab systems
• Diagnose and troubleshoot hardware, operating system, virtualization, and infrastructure‑level issues
• Develop and maintain lightweight automation or scripts to assist with lab setup, maintenance, recovery, and inventory tasks
• Coordinate with hardware and software vendors as needed to resolve lab or system issues
• Track operational tasks and incidents using an issue‑management or ticketing system
• Communicate lab status, issues, and changes through clear written updates and documentation
• Debug and troubleshoot lab network issues, including routing, switching, VLANs, and firewall connectivity
• Partner with networking and IT teams to resolve complex or cross‑team connectivity problems
• Support lab owners with day‑to‑day network‑related operational issues

Lab Governance & Operational Excellence

• Drive on‑the‑ground implementation and enforcement of lab governance standards and operational policies
• Partner with lab owners to ensure consistent adherence to lab usage, access, maintenance, and lifecycle guidelines
• Identify gaps or inefficiencies in lab operations and proactively recommend process or policy improvements
• Create, maintain, and improve operational, implementation, and troubleshooting documentation to enable self‑service and consistent lab operations

Qualifications

• Hands‑on experience managing physical and/or virtual lab or infrastructure environments
• Strong experience with operating system installation and system administration (Windows and/or Linux)
• Proven ability to troubleshoot hardware, firmware, virtualization, and network‑related lab issues
• Solid understanding of networking fundamentals, including routing, switching, VLANs, and firewalls
• Experience with virtualization technologies such as VMware, Hyper‑V, Proxmox, or similar platforms
• Basic scripting or automation experience (e.g., PowerShell, Bash, Python)
• Strong documentation, communication, and cross‑team collaboration skills

Additional Information

Sandisk thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Sandisk is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at staffingsupport@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.