Position Summary
Position Summary:
Title: Clinical Assistant Nurse Manager, Ambulatory
Department: Family Medicine, Residency Program
Location: St. Petersburg, FL
Schedule: Full-Time, 40 hours, Day
Supports administrative and clinical operations of large ambulatory medical residency program clinic. Frontline resource for team members and providers. The Clinical Assistant Nurse Manager (CANM) is responsible for leading the shift operations within the clinical setting to ensure delivery of high-quality care, exceptional customer experience, and optimal patient flow. In conjunction with Nursing Leadership, the CANM provides guidance, fosters collaboration, and is responsible for the ambulatory and/or outpatient clinical operation(s) including patient care assignments, clinical customer experience, clinical efficiencies, and quality outcomes.
About the Organization:
Bayfront Medical Group is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts, Central Alabama and Puerto Rico. As part of Orlando Health’s extensive network of comprehensive healthcare services, Bayfront Medical Group is committed to providing easy access to integrated care. Our expansive range of practices offer multiple community locations and convenient appointment options, ensuring patients have seamless access to high‑quality, comprehensive care.Orlando Health is one of Florida’s most respected healthcare systems, known for our unwavering commitment to excellence, patient care, and employee satisfaction. Collectively, our dedicated teams honor a legacy of over 100 years by providing professional and compassionate care to the patients, families and communities we serve.As part of the Bayfront Medical Group, you’ll join a nationally recognized organization that values your work, supports your growth, and provides competitive benefits starting your very first day. Our benefits go beyond the expected, with FREE career-growing education programs, and well-being services to support you and your family through every stage of life. We believe our team is our greatest strength, which is why we offer a culture rooted in compassion, teamwork and flexibility - so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.Why Orlando Health is your best place to work:
✔ Education & Career Growth Assistance ✔ Comprehensive Health & Wellness coverage and resources ✔ Financial & Retirement Planning with Company Match ✔ Excellent Company Culture and Work–Life Balance ✔ Family & Pet Support
..and more!
Responsibilities
Essential Functions:
- Exemplar of the mission, vision, and values of Orlando Health.
- Participates in shared leadership structure
- Monitors overall status of patients within area of responsibility.
- Coordinates and/or participates in the delivery of patient care ensuring compliance with providers orders and established policies, procedures, and standards of practice.
- Serves as a resource supporting frontline team members and providers as appropriate.
- Supports clinical collaboration focusing on patient coordination of care.
- Performs direct patient care activities as required to meet operational needs.
- Interfaces with patients and families to enhance customer experience by conducting Nurse Leader rounds and investigating and responding to patient/family and provider complaints.
- Participates in and/or leads safety huddles.
- Embraces, communicates, and promotes change and problem solving.
- Assesses equipment needs to ensure staff have the needed equipment for patient care, and they can appropriately utilize equipment.
- Supports and sustains all leader-driven initiatives.
- Assists with retention strategies for new team members that fosters a” Best Place to Work” environment.
- Maintains a regulatory-ready environment of care.
- Ensures the appropriate allocation/adjustment of staff, assignment of meal breaks, relief of team members as indicated, etc.
- Utilizes effective fiscal management skills and financial resources with decision-making.
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
- Maintains compliance with all Orlando Health policies and procedures.
Other Related Functions:
Leadership
- Supports strategic imperatives by attending leadership huddles, assisting in new nursing/clinical initiatives, and fostering positive multidisciplinary partnerships through collegial collaboration.
- Serves as a coach and mentor for the nursing team.
- Expresses ideas clearly and effectively in verbal and written communication to team members and groups.
- Fosters diversity, equity, and inclusion.
- Promote a safe working environment; support and/or coordinate any follow-up related to WPV occurrences.
Appropriate Clinical Practice Knowledge
- Performance supports the Professional Practice Model.
- Superior clinical and critical thinking skills for assigned unit/department.
- Clinical expert and liaison ensuring care is provided congruent with Orlando Health policies and procedures
Performance/Quality Improvement
- Participates in the collection of unit/department information via audits to identify opportunities for improvement and trends.
- Promotes high-quality nursing practice supported by evidence base practice, research, organization, and national standards.
Qualifications
Education/Training:
- Bachelor of Science in Nursing Degree (BSN) preferred.
Licensure/Certification:
- Current licensure as a registered nurse in the State of Florida or Nurse Licensure Compact (NLC).
- Current Basic Life Support (BLS) certification.
- Certification in area of expertise preferred.
- May require one or more of the following certifications based on the assigned patient population:
- Advanced Cardiovascular Life Support(ACLS)
- Pediatric Advanced Life Support (PALS)
- Neonatal Resuscitation Program (NRP)
- Trauma Nurse Core Course (TNCC)
Experience:
- A minimum of one year of experience as a Registered Nurse