Business Operations and Strategy Lead, Server Operations

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 10 years of experience in program or project management.
  
• 7 years of experience in a leadership role.
  
• Experience with manufacturing, supply chain management, or fulfillment planning and execution in a new product introduction (NPI) role.

Preferred qualifications:

• Experience applying project management skills to implement strategies and programs.
• Experience creating new processes and programs from scratch improving existing processes and programs.
• Ability to navigate in an ambiguous environment with multiple stakeholders.
• Ability to integrate AI tools into daily operations to maximize productivity and task accuracy.
• Ability to manage stakeholders and communications effectively, build trusting relationships, and lead cross-functional working groups.
• Excellent problem-solving skills combined with business judgment.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

We deliver and maintain Google platforms and networks that enable positive business outcomes through continuous improvement and value creation.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

The US base salary range for this full-time position is $237,000-$329,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Manage functional planning and resource allocation by owning end-to-end workstreams, driving team accountability, and coordinating across stakeholders to ensure precise project execution.
• Lead projects by structuring problems, conducting research, gathering data, and analyzing information to provide recommendations to leadership. Translate questions into actionable analyses, metrics, and models, contributing to planning and execution.
• Act as a thought partner for executive leadership in Server Operations (ServerOps), collaborating on business initiatives and programs.
• Advise ServerOps leaders on path to hit critical objectives, business plans and operating plans. Define change management strategies to implement new initiatives. Support leadership in defining and executing overall communications strategy across ServerOps.
• Manage relationships with cross-functional stakeholders to move work forward, creating forward-looking solutions and aligning on outcomes that address local priorities and issues.