Software Engineer 2

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Drafted by: Zack Mutchler

Job post location(s): Bengaluru, Karnataka, India

Your opportunity

New Relic is looking for a Software Engineer to join our Demo Engineering team in Bengaluru, India. This role is a critical part of the Technical Marketing organization, where you will build and maintain the production-level demo environments used to showcase our platform's innovation to the world.

We are looking for a curious, self-driven engineer who views a Jira ticket as a starting point for a larger solution. You will thrive here if you enjoy researching complex technical challenges, forming a hypothesis, and defending your architectural decisions within a globally distributed team. You will have the support of a local peer in Bengaluru and documented engineering standards to ensure your success.

What you’ll do

• Drive Platform Innovation: Own the availability and performance of the demo platform, ensuring it remains a scalable foundation for Sales and Marketing.
• Execute with Autonomy: Research potential solutions for platform bottlenecks and present defended technical recommendations rather than waiting for instruction.
• Automate Everything: Create and maintain automated deployment pipelines and load generation profiles to ensure our systems are "always-on" and easy to deploy.
• Communicate Clearly: Document your findings and processes in Confluence runbooks and maintain active, transparent communication across Slack to bridge global time zones.
• Maintain Engineering Excellence: Perform production redeployments, conduct smoke tests for new features, and ensure every code change meets our established DevOps best practices.

This role requires

• 2+ years of Kubernetes Administration: Proven experience managing containerized environments.
• 2+ years of Cloud Infrastructure: Experience administering environments in AWS, Azure, or GCP.
• 1+ years of Infrastructure as Code: Hands-on automation experience using Terraform.
• 1+ years of CI/CD Tooling: Experience with automation tools such as GitHub Actions, Jenkins, or CircleCI.
• Programming Familiarity: Proficiency in at least one language, such as Python, Java, Go, or Node.js.
• Ownership Mindset: A track record of taking full accountability for solutions and responding to help tickets using SRE methodologies.

Bonus points if you have

Load Generation Experience: Familiarity with tools like Locust or Chaos Toolkit to simulate realistic traffic patterns.Front-end Exposure: Experience with browser development or technologies like React and JavaScript.Open Source Contribution: A history of contributing to or working with open-source projects.Collaborative Spirit: A "connected" approach to work, valuing partnership with Product Managers and Engineers across time zones.

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. 

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. 

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy