Content Production Manager

Channel Impact is a channel specialty firm that helps companies achieve route to market success through partnering. They are seeking a Content Production Lead to develop and maintain a consistent content strategy for the client’s partner focused flagship event, overseeing all phases of production from pre-program development to onsite execution and post-event analysis.

Responsibilities:

• Lead the development of the program agenda framework (flow, session types, timing) for client’s partner focused flagship event
• Support the development of the overall content strategy in partnership with program and leadership
• Ensure consistent application of event messaging framework across all content touchpoints
• Own the master content production timeline, ensuring cross-functional alignment and adherence
• Co-manage key relationships with content production business partners
• Collaborate with tech and platform teams to manage content constraints and define session filter values for digital platforms
• Drive the integration of critical messaging priorities and key focus areas to ensure strategic alignment with our client’s Executive Leadership
• Consult and provide content production strategic guidance and production best practices to program leads across other Sales & Partner events throughout the year
• Consult and provide strategic messaging and logistics insight to other Sales & Partner events to ensure consistency across the portfolio throughout the year
• Support on site content production logistics for other sales events as needed and as bandwidth allows
• Oversee the design and execution of breakout room layouts, staging, and scenic elements
• Manage the collection and input of all session data (titles, descriptions, speakers, bios, room details) into the schedule builder
• Direct the development and implementation of all breakout room in-session experiences (e.g., walk-in/walk-out loops, polling, interactive elements)
• Develop and manage the rehearsal scheduling for breakout sessions in-room and in the onsite speaker ready room
• Serve as the primary point of contact for assigned Session Program Managers (SPMs) and Communication Managers (ExComms), providing expert guidance on content development, brand compliance, and deliverables
• Manage post-production editorial for all assigned sessions and ensure on-time delivery of recorded assets to client and digital platforms
• Act as a liaison between content stakeholders, the Content Production team, and creative partners to coordinate production requirements (demos, videos, polling, Q&A)
• Oversee speaker requirements and processes in accordance with attendance criteria and guidelines
• Monitor the Session Builder Tool (SBT) for on-time completion and quality assurance of session deliverables
• Facilitate necessary touchpoints, briefings, storyboard reviews, and final show-flow/pre-production reviews with Executive Sponsors and content teams
• Actively participate in all Content Production (CP)-sponsored and contributory meetings
• Provide support for Global Keynote initiatives as required
• Provide comprehensive support to content stakeholders (SPMs, ExComms, speakers) in the Speaker Ready Room, ensuring readiness and successful session execution
• Monitor onsite session execution and delivery, collecting feedback for post-event debriefs
• Serve as the primary point of contact for session owners regarding any program-related issues or questions during the event
• Onsite support at other Sales & Partner events throughout the year, as required
• Manage the budget for breakout sessions, reporting into the Global Program Lead’s master Content Production Budget
• Schedule and facilitate post-event debrief sessions, documenting findings and recommendations for future programs
• Coordinate the collection and submission of final cross-charge approvals and cost center details for reconciliation
• Distribute final session and end-of-conference reports to relevant stakeholders

Requirements:

• Minimum of 8 years of experience in large-scale, B2B technology event planning and production, with a proven track record in content strategy, development, and delivery
• Exceptional project management skills, with a proven ability to manage complex, multi-track content production schedules and budgets from conception through post-event analysis
• Strong customer service and / or stakeholder management skills
• Delivers quality results while managing multiple priorities against tight deadlines
• Collaborative and solutions-oriented
• Positive outlook and attitude: Views challenges as opportunities
• Ability to work in a dynamic and fast-paced environment with flexibility to adapt to rapidly evolving priorities and direction
• Ability to work closely and professionally with executive leaders and their teams
• Demonstrates excellent communications skills with colleagues, stakeholders and all levels of management, including written communications, presentation development, and storytelling
• Leverages AI tools to enhance performance and drive innovation in the workstream
• Proficient in Sharepoint, Microsoft Excel, Smartsheets, PowerPoint applications with the ability to quickly learn and implement new processes and/or internal (custom) tools
• Travel required approximately 5-10%
• Additional tool proficiency preferred but not required AI tools, Rainfocus, Qlik, others