AlphaSense is a company that provides AI-driven market intelligence solutions to help organizations make informed decisions. They are seeking a Sales Engineer to support the sales team by guiding clients through complex challenges and aligning the company's capabilities with client goals.
Responsibilities:
- Develop a deep understanding of clients’ strategic business and technical objectives, mapping AlphaSense’s capabilities to drive organizational impact
- Act as a trusted advisor, guiding customers and prospects in executing effective data and knowledge management strategies with AlphaSense’s EI solution
- Lead technical evaluations by designing and delivering compelling product demonstrations that highlight unique Enterprise Intelligence use cases and applications
- Drive customer adoption by identifying new, creative applications for our EI solution across diverse industries and functional areas
- Collaborate closely with engineering to ensure seamless post-sale support and product optimization
- Operate cross-functionally, leveraging all aspects of the AlphaSense platform to deepen engagement and expand product use within client organizations
- Serve as an Enterprise Intelligence subject matter expert for internal stakeholders, enhancing understanding of EI capabilities, use cases, and implementation best practices
Requirements:
- Entrepreneurial mindset with a passion for driving customer adoption and contributing to strategic product direction
- 5+ years of pre-sales experience with complex, technical products, ideally within a SaaS or AI-driven solution environment
- 10+ years of customer facing experience for a SaaS solution
- Exceptional presentation skills, adept at conveying technical concepts to both business and technical stakeholders
- Proven ability to manage complex sales processes, engaging multiple client departments and levels of leadership
- Technical acumen with experience in REST or GraphQL APIs, able to collaborate effectively with engineering and technical teams
- Technical proficiency in software development within one or more of the following: Backend development (Java, C#, Node.js, Python, PHP), Web development (JavaScript, HTML/CSS, front-end frameworks such as React, Vue.js, or Angular)
- Collaborative and influential, skilled in building credibility and fostering strong relationships across the organization
- Knowledge of cloud platforms (AWS, Google Cloud, Microsoft Azure) and cloud-based application architecture
- Background in financial markets or FinTech and experience with market intelligence solutions is a plus