Sales Engineer, Enterprise Intelligence

AlphaSense is a company that provides AI-driven market intelligence solutions to help organizations make informed decisions. They are seeking a Sales Engineer to support the sales team by guiding clients through complex challenges and aligning the company's capabilities with client goals.

Responsibilities:

• Develop a deep understanding of clients’ strategic business and technical objectives, mapping AlphaSense’s capabilities to drive organizational impact
• Act as a trusted advisor, guiding customers and prospects in executing effective data and knowledge management strategies with AlphaSense’s EI solution
• Lead technical evaluations by designing and delivering compelling product demonstrations that highlight unique Enterprise Intelligence use cases and applications
• Drive customer adoption by identifying new, creative applications for our EI solution across diverse industries and functional areas
• Collaborate closely with engineering to ensure seamless post-sale support and product optimization
• Operate cross-functionally, leveraging all aspects of the AlphaSense platform to deepen engagement and expand product use within client organizations
• Serve as an Enterprise Intelligence subject matter expert for internal stakeholders, enhancing understanding of EI capabilities, use cases, and implementation best practices

Requirements:

• Entrepreneurial mindset with a passion for driving customer adoption and contributing to strategic product direction
• 5+ years of pre-sales experience with complex, technical products, ideally within a SaaS or AI-driven solution environment
• 10+ years of customer facing experience for a SaaS solution
• Exceptional presentation skills, adept at conveying technical concepts to both business and technical stakeholders
• Proven ability to manage complex sales processes, engaging multiple client departments and levels of leadership
• Technical acumen with experience in REST or GraphQL APIs, able to collaborate effectively with engineering and technical teams
• Technical proficiency in software development within one or more of the following: Backend development (Java, C#, Node.js, Python, PHP), Web development (JavaScript, HTML/CSS, front-end frameworks such as React, Vue.js, or Angular)
• Collaborative and influential, skilled in building credibility and fostering strong relationships across the organization
• Knowledge of cloud platforms (AWS, Google Cloud, Microsoft Azure) and cloud-based application architecture
• Background in financial markets or FinTech and experience with market intelligence solutions is a plus