System Reliability Engineer/DevOps

Growe is a company focused on ensuring the availability, performance, and scalability of infrastructure and services. They are seeking a System Reliability Engineer/DevOps to lead incident response, manage infrastructure, and integrate security best practices while collaborating with various teams to enhance system reliability.

Responsibilities:

• Ensure availability, performance, and scalability of infrastructure and services through monitoring, automation, and operational best practices
• Lead incident response, perform root cause analysis, and implement recovery and long-term fixes
• Manage infrastructure using Terraform, Terragrunt, and automation tools for consistency and repeatability
• Implement and maintain metrics, logs, and tracing solutions (Prometheus, Grafana, Loki, VictoriaMetrics, CloudWatch) to ensure system visibility
• Identify bottlenecks, tune systems, and improve infrastructure performance
• Monitor resources, forecast growth, and implement scaling strategies
• Integrate security best practices into IaC, CI/CD pipelines, and deployments
• Support vulnerability management
• Participate in 24/7 rotations (once a week) for timely resolution of critical incidents
• Work with DevOps, PRE, development, and security teams to improve reliability and design resilient systems
• Maintain operational runbooks, incident reports, and system documentation

Requirements:

• 3+ years in a DevOps, SRE, or related role
• Strong hands-on experience with AWS services including EC2, ECS, EKS, RDS, DocumentDB, ElastiCache, Keyspaces, S3, EBS, VPC, Route53, KMS, ACM, and CloudWatch
• Proficiency with Terraform, Terragrunt, and Atlantis for reproducible and version-controlled infrastructure
• Experience with GitLab CI, FluxCD, Argo Rollouts, and automation tools (Ansible, Python, Bash)
• Solid experience with Docker, Kubernetes (AWS EKS), and Helm (including custom templates, ChartMuseum)
• Familiarity with cluster add-ons such as KEDA, VPA, Karpenter, External-DNS, ingress-nginx, aws-alb-controller, and ebs-csi-driver
• Hands-on experience with Grafana, VictoriaMetrics stack, Tempo, metrics exporters, Pingdom, AWS CloudWatch, and alerting systems like PagerDuty, VMAlert, and Alertmanager
• Proficiency with Grafana Loki, OpenSearch, and Vector Agent for centralized logging
• Strong understanding of networking concepts, AWS networking (VPC, Network Firewall, Transit Gateway, Site-to-Site VPN), identity and access management, certificate management (ACM, Vault, SOPS), and application security best practices
• Familiarity with Cloudflare services, including caching, DNS, and Workers
• Exposure to AWS Cost Explorer, KubeCost, and custom cost export tools
• Certifications: AWS, Terraform, Kubernetes, or Helm are a plus
• Problem-Solving Mindset: Approaches complex issues methodically and finds practical solutions under pressure
• Analytical Thinking: Able to interpret metrics, logs, and system behavior to make informed decisions
• Attention to Details: Ensures accuracy in infrastructure changes, configurations, and deployment processes
• Adaptability: Comfortable learning new tools, technologies, and adjusting to changing environments
• Collaboration & Teamwork: Works effectively with cross-functional teams and communicates clearly
• Ownership & Responsibility: Takes accountability for tasks, incidents, and service reliability
• Continuous Learning: Keeps up-to-date with DevOps, SRE, cloud, and security best practices
• Effective Communication: Can explain technical concepts clearly to both technical and non-technical stakeholders