Salesforce QA Engineer

SS&C Technologies is a leading financial services and healthcare technology company headquartered in Windsor, Connecticut. The Salesforce QA Engineer will be responsible for designing, executing, and maintaining test plans for Salesforce features while collaborating with cross-functional teams to ensure high-quality application delivery.

Responsibilities:

• Design, execute, and maintain test plans, test cases, and test scripts for Salesforce features, enhancements, and integrations
• Perform functional and regression tests across Salesforce and connected systems (e.g., billing, document generation, integrations)
• Validate complex business processes across multiple systems (e.g., Salesforce, CPQ, Zuora, DocuSign, and related tools)
• Collaborate with Business Analysts and Product Owners to ensure requirements are clear, testable, and complete
• Identify, log, and track defects; partner with developers through resolution and retesting
• Support release management and deployment validation in sandbox and production environments
• Build and maintain automated test coverage where appropriate
• Improve QA processes, documentation, and testing standards across the team
• Participate in sprint ceremonies: backlog grooming, sprint planning, demos, and retrospectives

Requirements:

• 3+ years of QA/testing experience with Salesforce
• Strong understanding of Salesforce functionality including CPQ
• Experience testing integrations and end-to-end business processes
• Familiarity with Agile/Scrum development environments
• Experience with defect tracking and test management tools
• Ability to translate business requirements into thorough test coverage
• Strong attention to detail and communication skills
• Experience with Zuora and DocuSign
• Experience with test automation tools
• Knowledge of Salesforce data structures
• Experience supporting UAT with business stakeholders
• Salesforce certifications (e.g., Admin, Platform App Builder)