Salesforce Product Manager (Health Cloud)

Sky Solutions is a trusted partner in government contracting, empowering federal agencies with cutting-edge IT solutions. They are seeking an experienced Salesforce Product Manager with expertise in Health Cloud to lead the strategy, roadmap, and delivery of innovative healthcare solutions.

Responsibilities:

• Define and drive the product vision, strategy, and roadmap for Salesforce Health Cloud solutions
• Identify opportunities to improve patient engagement, care coordination, and operational efficiency
• Establish product KPIs and success metrics aligned with business objectives
• Lead discovery workshops to understand user needs, pain points, and business requirements
• Translate insights into clear product features, epics, and user stories with acceptance criteria
• Prioritize backlog based on business value, user impact, and technical feasibility
• Own and manage the product backlog in Agile/Scrum environments
• Collaborate closely with engineering, architecture, and QA teams to deliver high-quality solutions
• Participate in sprint planning, reviews, and retrospectives
• Act as the primary liaison between business stakeholders, technical teams, and leadership
• Communicate product vision, roadmap, and progress effectively to all stakeholders
• Drive alignment and decision-making across cross-functional teams
• Lead implementation and optimization of Salesforce Health Cloud capabilities
• Define solutions involving care plans, patient journeys, and healthcare data models
• Collaborate on integrations (EHR/EMR systems), APIs, and data migration strategies
• Define acceptance criteria and ensure delivered features meet business needs
• Oversee UAT processes and validate product functionality
• Ensure traceability from requirements through delivery and release
• Provide guidance and mentorship to Business Analysts and junior team members
• Drive best practices in product management, Agile delivery, and Salesforce implementations

Requirements:

• 8+ years of experience in Salesforce delivery, with at least 2–3 years in a Product Owner/Product Manager role
• Strong expertise in Salesforce Health Cloud (mandatory)
• Proven experience owning product backlogs and delivering in Agile environments
• Experience in product discovery, user story mapping, and backlog prioritization
• Solid understanding of integrations, APIs, and data migration
• Salesforce certifications (Administrator, Health Cloud Accreditation, Product Owner certifications)
• Experience in healthcare domain (providers, payers, or public health systems)
• Familiarity with FHIR, HL7, or healthcare data standards
• Strong analytical and problem-solving skills