Sky Solutions is a trusted partner in government contracting, empowering federal agencies with cutting-edge IT solutions. They are seeking an experienced Salesforce Product Manager with expertise in Health Cloud to lead the strategy, roadmap, and delivery of innovative healthcare solutions.
Responsibilities:
- Define and drive the product vision, strategy, and roadmap for Salesforce Health Cloud solutions
- Identify opportunities to improve patient engagement, care coordination, and operational efficiency
- Establish product KPIs and success metrics aligned with business objectives
- Lead discovery workshops to understand user needs, pain points, and business requirements
- Translate insights into clear product features, epics, and user stories with acceptance criteria
- Prioritize backlog based on business value, user impact, and technical feasibility
- Own and manage the product backlog in Agile/Scrum environments
- Collaborate closely with engineering, architecture, and QA teams to deliver high-quality solutions
- Participate in sprint planning, reviews, and retrospectives
- Act as the primary liaison between business stakeholders, technical teams, and leadership
- Communicate product vision, roadmap, and progress effectively to all stakeholders
- Drive alignment and decision-making across cross-functional teams
- Lead implementation and optimization of Salesforce Health Cloud capabilities
- Define solutions involving care plans, patient journeys, and healthcare data models
- Collaborate on integrations (EHR/EMR systems), APIs, and data migration strategies
- Define acceptance criteria and ensure delivered features meet business needs
- Oversee UAT processes and validate product functionality
- Ensure traceability from requirements through delivery and release
- Provide guidance and mentorship to Business Analysts and junior team members
- Drive best practices in product management, Agile delivery, and Salesforce implementations
Requirements:
- 8+ years of experience in Salesforce delivery, with at least 2–3 years in a Product Owner/Product Manager role
- Strong expertise in Salesforce Health Cloud (mandatory)
- Proven experience owning product backlogs and delivering in Agile environments
- Experience in product discovery, user story mapping, and backlog prioritization
- Solid understanding of integrations, APIs, and data migration
- Salesforce certifications (Administrator, Health Cloud Accreditation, Product Owner certifications)
- Experience in healthcare domain (providers, payers, or public health systems)
- Familiarity with FHIR, HL7, or healthcare data standards
- Strong analytical and problem-solving skills