Key skills
Commercial contract expertiseAI tools experiencePrompt engineeringStakeholder managementAnalytical skillsFluent in EnglishCollaboration skillsAISaaSCommunicationCollaborationNegotiationPresentation Skills
About this role
Icertis is the global leader in AI-powered contract intelligence, committed to revolutionizing contract management. The Senior Director, Legal Engineering will lead a new Center of Excellence, partnering with enterprise customers to design AI-driven legal solutions and optimize contract workflows.
Responsibilities:
- Partner with customers to understand their legal and operational needs and translate them into effective platform solutions
- Guide customers in getting the most out of the Icertis platform by sharing best practices and driving strong product adoption
- Support customers as they implement AI-powered playbooks and prompts through testing, iteration, and continuous improvement
- Bring insights from customer engagements back to the product team to help shape product enhancements, roadmap priorities, and strategic direction
- Play a key role in building and scaling our Legal AI Center of Excellence, helping develop processes, knowledge, and best practices for the team
Requirements:
- Fluent in English (additional languages are a plus)
- Experience reviewing commercial contracts
- Experience working with AI tools and prompt writing
- 5+ years of experience in commercial contract drafting, review, and negotiation
- Strong knowledge of common contract provisions across agreements such as NDAs, MSAs, SaaS agreements, vendor agreements, and licensing agreements
- Experience developing or working with contract playbooks, review guidelines, or negotiation protocols
- Experience working with AI tools and prompt engineering
- Comfort with technology platforms and the ability to learn new systems quickly
- Strong analytical and problem-solving skills with attention to detail
- Ability to translate legal concepts into structured guidance for AI systems
- Excellent communication and presentation skills
- Experience working directly with customers or internal stakeholders
- Ability to manage multiple customer engagements simultaneously
- Professional presence when working with enterprise-level customers, including general counsel and senior legal leaders
- Strong cross-functional collaboration skills