Harper is an innovative company focused on transforming the commercial insurance industry through AI. As a Commercial Underwriting Advisor, you will review AI-generated submissions and ensure they align with carrier expectations, while also building the underwriting review function from scratch.
Responsibilities:
- Review real submissions and AI outputs daily — Pull up what our system generated, compare it to what a carrier underwriter would expect, and tell us what's broken; this is your core loop, not a periodic review
- Build the underwriting review function from scratch — There's no established QA process for submission quality; you define what good looks like, create the review cadence, and own the standard
- Gate what ships — Review risk assessment logic, submission workflows, and quoting outputs before they reach customers; nothing with underwriting implications goes live without your sign-off
- Shape how our AI thinks about risk — Work directly with engineers to translate underwriting judgment into system logic; you're a thought partner sitting next to the team, not a requestor sending requirements over email
- Give us carrier-side feedback — Tell us what carriers and wholesale partners actually care about; what frustrates them about working with brokerages; help us build processes that make their lives easier
- Flag what we're missing — Coverage gaps, compliance issues, edge cases, and submission quality problems that a carrier-side underwriter would catch immediately but our team might miss