Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers and internal IT organizations worldwide. The Director of Product Management will lead the Cloud & Hypervisor Cyber Resilience product line, defining the vision and executing the roadmap to protect organizations' critical cloud infrastructure from cyber threats.
Responsibilities:
- Define and drive the product line strategy for Cloud & Hypervisor Cyber Resilience solutions, evangelizing the vision both internally and externally to customers, partners, employees, and investors
- Ensure the roadmap aligns with overall product and company objectives while maintaining deep expertise on the cyber resilience domain, market dynamics, and emerging trends
- Develop and track key performance indicators including north star metrics, usage and growth metrics, and quality benchmarks
- Serve as the champion and voice of customers, building impactful relationships with key stakeholders
- Own requirements, specifications, and release plans with a customer-driven mindset through frequent customer conversations and continuous feedback loops
- Act as the domain and product expert in customer interactions, both face-to-face and online, demonstrating thought leadership in cyber resilience
- Bring the customer's voice into every stage of the product creation process
- Collaborate closely with engineering and user experience teams to define and develop best-in-class product experiences
- Inspire Marketing, Sales, Customer Success, and Professional Services teams with your vision, market knowledge, and execution capabilities
- Evangelize the vision consistently across all stakeholders to ensure alignment, context, and shared understanding of direction
- Recruit and retain top-tier product management talent and continually raise the talent bar
- Inspire your team with genuine enthusiasm and passion for cyber resilience and customer success
Requirements:
- BA/BS in Computer Science or related technical field, or equivalent practical experience
- 10+ years of product management or similar experience in enterprise software, cloud computing, internet technology, SaaS, or related fields
- 5+ years of experience leading high-performing product management teams
- 3+ years of hands-on experience with Agile development methodologies (Scrum, Lean, Kanban, etc.)
- Proven leadership ability to set vision, excite, and lead cross-functional technology teams and broader stakeholder groups
- Demonstrated success bringing enterprise software products (on-premises/SaaS/PaaS) to market
- Strong technical skills and business acumen with proven ability to execute across the spectrum from technical challenges to go-to-market and business strategies
- Experience in Pricing & packaging of SaaS offerings
- Exceptional organizational, written, and oral communication skills
- MBA or equivalent practical experience
- Experience in cyber resilience, cybersecurity, backup and recovery, business continuity, or cloud infrastructure domains
- Understanding of hypervisor technologies (Hyper-V, VMware, Nutanix, etc.) and cloud platforms (Azure, AWS, GCP)
- Customer references from line of business or IT leaders who can recommend your work from previous roles
- A proactive, results-driven mindset with a passion for customer success and continuous improvement