Vertical Systems Engineer - Retail & Hospitality

World Wide Technology is a global technology solutions provider leading the AI and Digital Revolution. The Vertical Systems Engineer will interact with clients to establish trusted advisor status, create strategic plans, and drive gross profit through solution designs, particularly focusing on AI, cyber, and software in the Retail and Hospitality sectors.

Responsibilities:

• Interacting with clients and prospects to gain trusted advisor status in the context of WWT's portfolio and business value
• Creating plans and strategies in concert with account team and WWT internal teams to present and educate the prospect and client base on our OEM and services portfolio
• Driving gross profit and opportunities by proactively and reactively proposing solution designs and architectures
• Focusing on ATC Lab Engagements and AI Proving Ground as a catalyst to gain business and mindshare from clients and prospects
• Owning critical OEM engagements in the assigned client area, including Retail and Hospitality partners where applicable, and positioning WWT’s value to OEMs; particularly focused on AI, cyber, and software
• Gaining trust by meeting virtually and in person with IT, LOB, Security, and other key resources in a planned cadence with objectives for educating and discovering need
• Coordinating all necessary WWT resources and stakeholders including GS&A, SC&E, Services, Sales, Executives and others to drive campaigns and value that result in winning large and strategic business
• Creating a personal development plan and staying current with vertical trends, technology, and use cases, and executing it with management reporting and assistance

Requirements:

• A minimum of 10 years' progressive experience in a related field at a technology integrator, OEM, or Retail or Hospitality client environment
• Architectural and technical expertise in branch and cloud networking, including secure network architectures, hybrid and multi-cloud connectivity, data center networking, and modern enterprise network infrastructure
• Proven experience guiding customers through complex network migrations, including branch modernization, cloud networking adoption, and secure infrastructure transformation
• Deep skills and knowledge as an SME in 2 or more critical parts of infrastructure
• Industry-level certifications including CCIE, CISSP, CDP, MCSE AWS, Azure, GCP
• Experience calling on and deploying technology solutions in a sales environment in Fortune 500 settings, interacting with Tech and IT leadership
• Architectural training and or experience in common methodologies including TOGAF UAM and others
• Familiarity with Machine Learning, AI, Automation end user experience and service management technologies along with cloud technologies including containers, Kubernetes, cloud native services, storage, networking and commercial models at a high level
• Strong presentation skills, able to learn tech spaces at extreme pace at times
• Strong relationships within Retail and Hospitality space and tech supply chain (OEM)
• Bachelor's or Master's degree strongly preferred