UX/UI Designer

ICW Group is a long-standing insurance carrier focused on transforming the insurance experience. The UX/UI Designer will create user-centered designs and prototypes, collaborating with various teams to ensure a seamless digital experience for users.

Responsibilities:

• Produces high quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes
• Develops and conceptualizes a comprehensive User Interface (UI)/User Experience (UX) design strategy for all digital products by studying product/service content
• Plans and implements new designs and optimizes existing user interface designs by analyzing user goals and target audience
• Determines information architecture and creates sitemaps by conducting focus groups, user interviews, and surveys to identify opportunities and iterate effectively
• Creates prototypes and wireframes in collaboration with Customer Experience (CX) by creating the look and feel of the concept to establish the high-level direction
• Defines thorough design specifications, writes the front-end code, and builds the user interface from detailed business requirements for application development
• Collaborates with internal and external designers to ensure the creation and delivery of tailored experiences for digital users
• Collaborates with stakeholders within a multi-disciplinary team to gather design requirements and translate those requirements into high quality visual solutions
• Works closely with development team and product owner to create user stories, personas, and storyboards
• Enhances organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments
• Partners with designers and developers on project delivery and design with the latest technology to define new features, test new concepts, and assist with final implementation
• Provides advice and guidance on the implementation of UX research methodologies and testing activities to analyze and predict user behavior
• Plans and conducts user research and competitor analysis to establish a high-level vision for the solution
• Interprets data and qualitative feedback and organizes information and creates visualizations of content
• Conducts usability testing, debugs code errors and troubleshoots software issues for complex, large-scale user interfaces to achieve desired results
• Ensures that products across teams are consistent in look and feel, the underlying technology stack and the implementation methodology

Requirements:

• Bachelor's degree from four-year college or university with a major or emphasis in Interaction Design, Graphic Design, or related field
• Minimum 5 years of experience in web and user application design, or equivalent combination of education and experience required
• Experience with end-to-end product design
• Working knowledge of the following technologies and software: Sketch, InVision, Visio, Balsamiq, HTML, CSS (SCSS), iOS, Android, Design Systems and Adobe Creative Suite
• Fluent in essential front-end web development languages, i.e., HTML, CSS, and JavaScript
• Skilled in modern application programming languages, such as Java and .Net
• Excellent debugging, analytical and visual design skills
• Understanding of UI/UX best practices and drive improvements in designs and methodology
• Experience in analysis, usability testing, and web programming skills
• Experience creating wireframes, storyboards, and user flows
• Understanding of business metrics and the ability to translate company goals and objectives into digital experiences
• Understanding of interaction design principles
• Possess design thinking and a user-centric mindset
• Excellent written and verbal communication skills and presenting to leadership
• Adaptability and strong attention to detail
• Possess creativity and an analytical approach
• Advanced proficiency with Microsoft Office applications including Word, Visio, Excel, Project, and PowerPoint
• Ability to thrive in a highly-collaborative and team-oriented environment