Director, Product Management Onboarding & Activations

1Password is a rapidly growing company, recognized on the Forbes Cloud 100 for four consecutive years. They are seeking a Director of Product Management for Onboarding & Activations to lead the strategy and execution of enterprise deployment and secure activation systems.

Responsibilities:

• Define and enable how 1Password integrates with customer Identity Providers (IdPs)
• Scale provisioning and policy enforcement
• Establish device and user trust
• Support enterprise-grade directory and authentication architectures
• Deliver seamless time-to-value in identity-centric deployments
• Partner with Engineering to evolve the underlying platform architecture that supports: Scalable onboarding, High-volume provisioning, Policy orchestration, and Enterprise-grade reliability
• Drive architectural decisions that balance: Flexibility for enterprise customization, simplicity in admin configuration, and security-first design principles
• Influence multi-product platform integration across Password Manager and Extended Access Management capabilities
• Ensure onboarding workflows are supported by durable backend systems—not just surface-level UX improvements
• Redefine onboarding as an identity-first deployment motion
• Improve critical activation flows for both admins and end users: IdP & Directory connection setup, Device trust establishment, Policy enforcement configuration, user activation across endpoint, browser, and mobile
• Define activation milestones tied to: user activation, admin engagement, device/extension coverage, and user engagement
• Instrument onboarding funnels with deep telemetry to identify friction in identity and provisioning workflows
• Partner with Data to build dashboards tracking identity health and deployment maturity
• Work closely with: Platform Engineering (identity infrastructure, authentication services), Security Architecture, Customer Success & Solutions Engineering, Sales Engineering (complex enterprise deployments), and Design (admin and security experiences)
• Influence multi-year roadmap planning for identity and authentication capabilities
• Drive alignment across teams on architectural trade-offs and prioritization
• Build a high-performing team of Product Managers responsible for onboarding systems, platform components, and activation analytics

Requirements:

• 10+ years in Product Management or a related field with increasing scope and leadership
• 3+ years leading PM teams in enterprise B2B SaaS
• Deep experience building or owning identity, authentication, or directory-integrated systems
• Proven track record partnering with engineering on platform-level architecture decisions
• Experience supporting enterprise deployments involving complex IdP configurations
• Experience working with LLMs or generative AI platforms (OpenAI, Anthropic, open-source models)
• Systems thinker who understands how identity architecture impacts activation, retention, and expansion
• Comfortable discussing authentication protocols and platform trade-offs with engineers
• Data-driven approach to onboarding and identity health metrics
• Exceptional cross-functional influencer who can align Platform, Product, and GTM
• Ability to translate complex identity infrastructure into intuitive admin experiences
• Executive-level communication skills and strong product intuition
• Identity & Access Management (IAM), Zero Trust, or security platforms
• Experience with: SAML, OIDC, OAuth, SCIM provisioning, Directory services and group sync, Conditional access frameworks
• Familiarity with enterprise architecture decision-making processes
• Experience operating in security-conscious or regulated markets
• Experience defining Agentic Workflows, AI copilots