System Engineer (in office & remote)

Thriveon is Minnesota’s leading IT Success provider, locally owned and operated since 2002. The System Engineer is responsible for implementing new technology to help clients achieve their business objectives while ensuring a positive client experience throughout project execution.

Responsibilities:

• Complete 90%+ of assigned projects on time and within budget
• Review project plans for full understanding and assemble needed documentation so you can attain a positive client experience 95%+ of the time
• Follow project workplans performing work within scope, identify and submit scope change requests to project coordinator for client approval to meet 130 billable hours per month
• Document your time in real-time within each step and update documentation portal to accurately reflect changes made throughout the project
• Update workplan templates with newly learned steps or links to technical how to articles you built in the documentation portal
• Implement remotely, onsite, and after hours as needed
• Maintain up-to-date Time Entries and Expenses for billing and accounting purposes
• Participate in daily huddles and weekly meetings
• Complete 1 hour of continuing education per week to improve job skills
• Exemplifies Thriveon Core Values: Humble, Helpful, Ambitious, Coachable and Curious

Requirements:

• Minimum of 5 years' experience within relevant IT field
• Experience with Microsoft servers, Office 365, Azure and VMware environments
• Experience with server and network infrastructure
• Experience with PowerShell scripting
• Knowledge of small to mid-size business IT systems
• Detailed oriented with strong documentation skills
• Effectively communicate in a non-technical way to clients
• Bachelor's degree in computer science, information sciences, or related field preferred