Sales Development Representative

SMG - Service Management Group is looking for experienced Sales Development Representatives to accelerate growth through pipeline creation and effective outbound prospecting. The role involves targeted research and outreach to identify and qualify buyers in various industries, including multi-unit restaurants and healthcare.

Responsibilities:

• Source new sales opportunities through networking, lead follow-up, and outbound calls/emails/marketing. This will comprise 80+ dials per day, resulting in at least 5-7 conversations with ICP prospects
• Collaborate with sales leaders to identify named accounts for outbound prospecting
• Develop an understanding of the target organization's structure, buyers, pain points, key buying influences, program needs/timing, competitor incumbents, and other relevant information
• Secure at least 8 qualified discovery meetings per month, and hands off to Sales Executives for opportunity development and closure
• Track all sales activities in CRM system (Salesforce) and keeps current by updating new prospects and account information regularly
• This role will be expected to leverage and benefit from a variety of integrated CRM tools, such as Outreach, LinkedIn Sales Navigator, SalesIntel, Fellow, 6Sense, SalesForce.com, and many other tools to help you succeed
• Analyze sequences in Outreach.io to create new campaigns and GTM strategies
• Collaborate with the team regularly to develop winning messaging and reviews progress against named account strategies and tactics
• Continue to develop and increase sales skills and knowledge of SMG offerings and assigned industries

Requirements:

• Bachelor's degree or equivalent work experience required
• 1-2 years of sales experience preferred
• Intermediate experience outsourcing pipeline and booking meetings
• Comfortable performing against a quota driven compensation model with accelerator incentives
• Experience working in inside sales or a sales-facing role, preferably in SaaS and CX
• Basic experience with CRM and marketing automation systems to generate, capture, nurture, track, and report on leads, conversions and ROI
• Intermediate Platform Knowledge: Microsoft Suite, Salesforce, Outreach, LinkedIn Sales Navigator, or similar tool