Principal Site Reliability Engineer (Database) — Oracle Health, Platform Engineering

NetSuite is a leading provider of cloud-based business management software. They are seeking a Principal Site Reliability Engineer to support the management and reliability of Oracle databases and Exadata infrastructure, including incident response, capacity management, and driving automation improvements.

Responsibilities:

• Support day-to-day operations of Oracle databases and Exadata (Prod and Non-Prod), including incident response and on-call support as needed (in alignment with local regulations)
• Triage database alerts and issues; perform deep-dive troubleshooting, root cause analysis, and implement corrective/preventative actions
• Perform capacity management, performance analysis, and reliability improvements for database platforms
• Maintain and support Non-Production and Production Standby environments and associated replication/high availability capabilities (e.g., Data Guard; GoldenGate as applicable)
• Develop and improve automation, tooling, and scripts to reduce toil and improve operational consistency
• Create and maintain documentation including runbooks, standard operating procedures, and knowledge-transfer materials
• Define and mature in-house standards, policies, and best practices aligned with industry standards, cyber requirements, and Oracle Maximum Availability Architecture (MAA) principles
• Mentor teammates and facilitate communication with leadership, clients, and cross-functional engineering partners
• Contribute to roadmap projects, including migration planning/execution for OCI and Autonomous Database
• Demonstrate practical experience using AI-assisted techniques/tools to improve developer productivity and quality (e.g., faster prototyping, stronger test coverage, safer refactoring, better documentation)
• Apply an AI-first mindset to day-to-day work: generating and validating code suggestions, creating/maintaining tests, and improving observability and runbooks—while maintaining strong engineering judgment
• Understand and follow enterprise security and privacy requirements when using AI tooling (e.g., protect sensitive data, use approved tools/workflows)

Requirements:

• 6+ years of experience as an Oracle DBA, Site Reliability Engineer, or Oracle Database Architect
• 6+ years of experience managing scalable on-prem and/or cloud-native distributed systems
• Bachelor's degree or Master's degree in Information Technology, Computer Science, Mathematics, Computer Engineering, or related field (or equivalent practical experience)
• Ability to work effectively in a collaborative, cross-functional environment
• Strong grasp of core Computer Science concepts
• Hands-on experience with PL/SQL and Python, Perl, and/or Shell scripting
• Experience supporting production databases running on Exadata
• Oracle Database administration and operations
• Oracle Grid Infrastructure, ASM & RAC
• Oracle Cloud (OCI) fundamentals (migration and/or operations)
• Scripting/automation (PL/SQL, shell, Python/Perl)
• Observability and operational readiness (monitoring/alerting, runbooks, incident response)
• A BS or MS in Computer Science, or equivalent
• Identifies and implements complex solutions to knowledge of server hardware and software configuration, networking, standard internet services, scripting languages, cloud computing patterns, technology security and compliance
• Experience running large scale customer facing web services
• Identifies and implements complex solutions to understanding of load balancing technologies and experience with development in programming languages, databases and big data stores, and container technologies
• Work involves defining and documenting technical architecture of complex and highly scalable products
• A minimum of 8+ years experience of running large scale customer facing web services
• Oracle Maximum Availability Architecture (MAA) and Exadata best practices
• High availability & replication technologies (e.g., Data Guard, GoldenGate)
• Advanced scripting/coding and automation engineering (Shell/Perl/Python)
• Advanced compression
• Security Technical Implementation Guides (STIGs) and secure operations practices
• Oracle Autonomous Database experience