Senior Product Manager - Identity Verification

Coinbase is a leading company aiming to increase economic freedom in the world through innovative blockchain technology. They are seeking a Senior Product Manager to own the strategy and execution of their Identity Verification platform, ensuring secure and scalable customer identity verification while managing vendor relationships and enhancing fraud detection capabilities.

Responsibilities:

• Own the end-to-end Identity Verification platform strategy, roadmap, and execution
• Drive platformization efforts to enable CUJ owners to configure IDV requirements, decision rules, and vendor preferences self-serve
• Manage vendor relationships and optimize routing across IDV vendors (Onfido, Au10tix, Persona, etc.) to maximize success rates, minimize fraud, and optimize costs
• Lead initiatives to combat synthetic fraud and AI-generated identity attacks through new detection features, challenges, and e-ID integrations
• Deliver composable IDV components (document collection, liveness, facematch, motion) that can operate independently for various CUJs
• Partner closely with Engineering, Design, Risk, Compliance, and CX to deliver world-class IDV experiences
• Define and track key metrics including IDV success rates, fraud rates, P90 processing time, and contact rates
• Build and ship developer-friendly APIs, SDKs, testbench tooling, and observability to accelerate product team integrations

Requirements:

• 7+ years of product management experience, with significant experience in Identity, Verification, Trust & Safety, or adjacent domains
• Experience building and scaling platform products with self-serve configuration, APIs, and SDKs
• Strong technical aptitude with the ability to partner effectively with engineering on complex backend systems and vendor integrations
• Experience with vendor management, including performance evaluation, contract negotiation, and multi-vendor routing optimization
• Demonstrated ability to balance competing priorities across fraud prevention, user experience, and cost optimization
• Strong analytical skills with experience defining and tracking success metrics
• Excellent written and verbal communication skills; ability to influence cross-functional stakeholders
• Experience working in a regulated environment (fintech, payments, or similar)
• Experience with document verification, biometrics, liveness detection, or e-ID technologies
• Experience with ML-powered fraud detection or synthetic identity detection
• Crypto, blockchain, or fintech experience
• Experience with international market expansion and geo-specific compliance requirements