Product Designer - Remote

Optum is dedicated to advancing the United States health care system and improving the well-being of military personnel and Veterans. The Product Designer role focuses on enhancing user experience through interface design and research, contributing to the product lifecycle from design to end-of-life.

Responsibilities:

• Has responsibility and capability to work a single primary platform
• Works with guidance or on routine issues/activities
• Follows procedures
• Gather insights and test concepts with users in order to inform design decisions
• Advocate for user-centered research and design principles
• Reuse templates, patterns and design standards to solve problems
• Identify UX issues in designs, products and services
• Assist with training for peers and clients
• Actively participates in ensuring high quality solution
• Contributes to the identification/prioritization of solution through analysis and discussions
• Designs solutions within a single channel
• Has base understanding of some bodies of technologies and expands that knowledgebase when necessary
• Maintains a working knowledge of data collection, research methods and metrics
• Maintains a working knowledge of statistics and measurement concepts
• Gathers data using appropriate methods

Requirements:

• 3+ years of experience in user experience design, interaction design, user interface design, information architecture, content strategy
• 1+ years of experience incorporating user feedback in the design process (user research, NPS, focus groups, user data, etc.)
• 1+ years of experience working with and presenting to cross functional stakeholders such as Software Development, Product, Operations, Sales, Marketing, etc
• Experience with the software development process
• Experience with design and prototyping tools such as: Figma, Sketch, Miro and/or Adobe Creative Suite
• Portfolio demonstrating expertise and skill in creating user centric experiences
• United States citizenship is required for this position
• Must be able to obtain and maintain a suitability or determination of eligibility for a Confidential/Secret or Top Secret security clearance
• Bachelor's Degree in human centered design, design, or related field
• Experience with Agile software development
• Experience using metrics and analytics (e.g. Google Analytics, Tableau, PowerBI, etc) in order to identify improvements
• Proven working knowledge of HTML/CSS
• All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy