Hertz is seeking a Senior MFT Engineer with expertise in IBM Sterling technologies. The role involves providing third-level support, diagnosing complex issues, and implementing solutions to enhance enterprise data movement and automation.
Responsibilities:
- Communication with internal and external business users on Sterling Integrator mappings
- Making changes to existing partner integrations to meet internal and external requirements
- Design, develop and implement solutions based on standards and processes that establish consistency across the enterprise data, reduce risks, and promote efficiencies in support of the organizational goals and objectives
- Diagnose and troubleshoot complex issues, restore services and perform root cause analysis
- Facilitate the review, vetting of these designs with the architecture governance bodies, as required
- Be aware of all aspects of security related to the Sterling environment and integrations
- Strive to engineering excellence by simplifying, optimizing, and automating processes and workflows
- Superior & demonstrated team building & development skills to harness powerful teams
- Ability to communicate effectively with different levels of Seniorship within the organization
- Provide timely updates so that progress against each individual incident can be updated as required
- Write and review high quality technical documentation
- Ensures their workstation and all processes and procedures, follow organization standards
- Encourages and maintains a ‘Best practice sharing culture’, always striving to find ways to improve service and change mind set
Requirements:
- Bachelor's degree in Engineering, Statistics, Computer Science or other quantitative fields, required
- 5+ years of IT experience
- 4+ years' experience working with Sterling B2B Integrator, Sterling File Gateway, PCM (preferred)
- 3+ years' experience with scripting to enable automation of standard activities (example: Ansible, Python, Bash, Java)
- Strong interpersonal and communication skills with Agile/Scrum experience
- Strong problem solving and critical thinking skills with a proven record for identifying and diagnosing problems, and solving complex problems with simple, logical solutions with the ability to develop custom setups
- Outstanding verbal, written, presentation, facilitation, and interaction skills, including ability to effectively communicate technical and non-technical issues and concepts to multiple organization levels
- Flexibility in scheduling which may include nights, weekends, and holidays
- Experience with designing application data models for mobile or web applications
- Travel, transportation, or hospitality experience