Staff Product Designer

ActiveCampaign is the autonomous marketing platform for people at the heart of the action. As a Staff Product Designer, you will drive product strategy and define the interaction model for autonomous marketing, influencing the design organization and setting industry standards.

Responsibilities:

• Define the next paradigm for Autonomous Agent experiences, developing a point of view on human-AI collaboration at scale and making it legible for every team building on the platform
• Identify systemic problems before they become failures, operating above the sprint cycle to spot where patterns are diverging or user experience is degrading across team boundaries
• Drive high-stakes, complex design initiatives that require a deep understanding of how individual details impact the total system architecture
• Set the quality bar for the design organization, serving as the standard-bearer for craft and thinking that other designers orient around
• Influence product strategy through design rigor, bringing strategic perspectives that change company priorities and roadmap directions
• Build reusable frameworks and interaction models that become the shared language between Product, Engineering, and Design
• Partner with design leadership on organizational direction, hiring standards, and evolving how the design function operates at ActiveCampaign
• Act as a force multiplier, raising the standards of the team through high-level critique, mentorship, and leading by example in your daily practice

Requirements:

• 8+ years of product design experience with a clear record of increasing organizational and product scope (beyond just seniority in title)
• A portfolio demonstrating cross-product, systems-level impact, showing where your design decisions caused an entire product to cohere rather than just optimizing a single flow
• Deep expertise in AI-native interaction design, with a rigorous philosophy on the relationship between human intent and automated action
• Mastery of AI tools as a core design medium; you use tools like Cursor, Claude Code, and Lovable as essential parts of how you think and prototype, not just as productivity aids
• The ability to create clarity from chaos, taking highly ambiguous, under-defined problems and turning them into actionable design directions
• Executive-level communication skills, with the ability to represent the design perspective in high-level rooms and build consensus across the company
• Organizational influence without authority, moving teams and raising standards through the sheer quality of your thinking and design rigor
• World-class visual design and 'invisible' UX skills, combined with a high degree of ownership over product strategy
• A proven track record of making other designers better, elevating the team's collective output through the example of your own practice and critique