Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are seeking a Senior Product Manager to lead a product portfolio that shapes how lawyers practice law and makes legal services more accessible. This role will focus on improving usability and driving automation in Clio's core case management product using AI-powered tools.
Responsibilities:
- Own a Core Product: Take accountability for a product portfolio with a direct impact on how legal work is practiced and delivered. You'll lead the strategy and roadmap for our core case management experience, a mission-critical component of our platform
- Transform User Experiences: You'll simplify legacy, form-heavy, and multi-tab experiences into efficient, intuitive workspaces. You have a passion for eliminating friction and creating "step-function improvements" that users love
- Drive AI-Powered Innovation: Use your legal domain expertise to envision how AI-driven automation can radically simplify attorney workflows and create meaningful efficiency gains
- Champion Product-Led Growth: You will lead with intuitive onboarding and automation solutions to make getting started and managing cases "dramatically easier," thereby driving user adoption and business growth
- Strategic & Data-Driven Execution: Synthesize business requirements and collaborate with Product, Design, and Engineering to design and deliver high-impact features. Your decisions will be guided by a balanced mix of data and customer research, and you will be relentless in measuring the impact of your work
- Cross-Functional Leadership: Ship and launch features end-to-end, collaborating with cross-functional teams like Development, Product Design, Marketing, Sales, and Support
Requirements:
- A background as a practicing lawyer, paralegal, or in a legal operations role is a significant asset
- At least 6 years of product management experience in a SaaS or B2B software environment
- Proven track record of owning and shipping mission-critical products at scale
- You are an outcomes-obsessed leader with a proven ability to make things happen, owning products throughout their lifecycle
- You are a visionary who uses both qualitative and quantitative data to drive product strategy, defining requirements and measuring impact
- You are comfortable with ambiguity and have a strong track record of making decisions under uncertainty
- You are a natural collaborator who builds strong partnerships with Product, Design, and Engineering to deliver high-impact features that users love
- Familiarity with AI-driven automation and machine learning concepts
- Prior experience selecting, implementing, or managing legal technology solutions (e.g., practice management software, e-discovery platforms) within a legal environment
- Experience in a non-traditional legal role, such as legal ops, legal tech consulting, or in-house innovation