Technical Product Manager

Granicus is a company focused on transforming the Govtech industry by building technology that connects governments with their constituents. They are seeking a Technical Product Manager to lead the development of AI-powered solutions, ensuring alignment with market demands and business objectives while enhancing government operations.

Responsibilities:

• Own the roadmap for GXA Agentic, translating long-term vision into actionable deliverables that deliver user value quickly. Define, prioritize, and manage features that leverage AI agents for automation, personalization, and decision support
• Define and prioritize product requirements collaborating closely with cross-functional teams to shape and deliver on the product roadmap
• Collaborate with engineering, data science, and design teams in an agile environment to deliver high-quality products
• Monitor adoption, usage, and revenue impact of new AI-driven services and features
• Analyze product metrics (usage, engagement, profitability) to inform strategy and optimize performance
• Expand customer use cases into platform-wide requirements, ensuring scalability and interoperability
• Act as a thought leader for AI agentic capabilities within GovTech
• Collaborate with DevOps, Infrastructure, Security, and Engineering to ensure optimal performance and utilization of the sending infrastructure
• Lead high-level architecture discussions and planning sessions to prioritize key engineering initiatives including ones that may not have direct customer visibility but are essential for scale
• Define, analyze, and report on key success metrics for performance, and make data-driven recommendations to improve adoption, usage, and impact
• Maintain comprehensive and up-to-date technical documentation to support internal alignment and knowledge sharing
• Advocate for platform health; lead initiatives for tech debt, reliability, and maintainability

Requirements:

• 5+ years in product management or product engineering roles
• Proven success working in agile environments
• High intellectual curiosity with a data-driven approach to decision-making
• Strong organizational, analytical, and project management skills
• Experience delivering high-quality technology products in fast-moving environments with shifting priorities
• Demonstrated success working with cross-functional teams
• Excellent communication skills for diverse audiences
• Ability to think strategically while breaking down vision into manageable deliverables
• Familiarity with JIRA, and Aha!
• Experience with AI/ML technologies, LLMs, automation platforms, or agent-based systems