Solutions Engineer – Technical/Pre-Sales

Oliver James is seeking a Solutions Engineer who excels at integrating software, hardware, and real-world operations. This role involves bridging cloud technologies with manufacturing systems and working closely with clients in defense, energy, and advanced manufacturing to enhance production efficiency and operational strategies.

Responsibilities:

• As a key member of the pre-sales team, you’ll guide prospective customers through both the technical and strategic value of our platform
• Build and present interactive demos that showcase real-world workflows-from design ingestion to distributed production-highlighting analytics, optimization, and traceability features
• Collaborate with sales to uncover operational challenges across supply chains, production efficiency, and asset utilization
• Define how our platform connects with existing manufacturing environments, including CNC equipment, additive systems, and industrial edge infrastructure
• Shape distributed manufacturing strategies
• Help customers envision transitioning from centralized production models to scalable, network-based manufacturing ecosystems
• Clearly communicate how intellectual property is protected and how the platform supports regulated environments and industry standards
• Gather customer insights and translate them into actionable feedback for engineering and product teams

Requirements:

• 5+ years working in or closely with manufacturing environments; familiarity with shop-floor operations is essential
• Hands-on exposure to systems such as PLCs, SCADA, or MES; experience with major industrial platforms is a plus
• Comfortable delivering technical presentations to a wide range of stakeholders, from engineers to executives
• Experience with CAD/CAM processes and how designs move from concept to production
• Knowledge of modern cloud architectures and how they integrate with on-site industrial systems
• Enthusiasm for improving supply chain resilience and enabling more agile production models
• Experience working with regulated industries or compliance frameworks
• Exposure to blockchain or traceability technologies in supply chains
• Background in industries such as energy, defense, or automotive