Customer Service Manager - REMOTE

The Locklear Agency is an established organization dedicated to serving families with integrity and vision. They are seeking a Customer Service Manager to guide client conversations and provide assistance to individuals who have already expressed interest in coverage, all while working in a virtual environment.

Responsibilities:

• Work with individuals and families who have requested information
• Conduct virtual conversations via Zoom or phone
• Follow a service-first, consultative process
• Learn and apply company systems and tools
• Participate in ongoing training and development
• Build long-term client and team relationships

Requirements:

• Prior experience in sales or customer-facing roles is helpful but not required
• Professionals seeking a performance-based role with uncapped earning potential
• Individuals who value true flexibility and ownership of their schedule
• People motivated by growth tied to effort, consistency, and results
• Candidates interested in an opportunity where increased compensation is achievable early on, including the ability to earn up to a 15% increase within the first 90 days, based on performance and milestones
• Those who prefer advancement based on merit rather than tenure