Production/Application Support Engineer – Backend (Java/Python + SQL)

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand. They are looking for an Application Support Engineer with strong backend troubleshooting experience to support complex, data-driven platforms in a high-impact environment.

Responsibilities:

• Troubleshoot complex backend issues across application, API, and data layers
• Analyze logs, system behavior, and database queries to identify and resolve issues
• Read and debug code to determine root causes and support resolution efforts
• Support integration issues between systems, including APIs and external platforms
• Manage configurations, permissions, and environment-related changes in cloud systems
• Collaborate with engineering and product teams to drive issue resolution and long-term fixes
• Create documentation, playbooks, and knowledge base articles for recurring issues

Requirements:

• Strong experience troubleshooting object-oriented code (Java, Python, or Scala)
• Ability to read and debug backend code to identify root causes of issues
• Hands-on experience with SQL and data analysis/troubleshooting
• Experience working with APIs and system integrations
• Exposure to cloud environments (AWS, GCP, or similar) including access and configuration management
• Proficiency with GitHub or similar version control tools
• Strong problem-solving and analytical skills
• Bachelor's or degree in or a related field or equivalent work experience
• Experience supporting distributed or platform-based applications
• Exposure to healthcare, life sciences, or regulated environments
• Familiarity with data standards or integrations (e.g., FHIR, third-party systems)
• Experience with monitoring, logging, and debugging tools
• Interest in automation or improving support efficiency