Key skills
Agile methodologyDevOps practiceIT Disaster RecoveryPowerBIAutomation toolsScrum frameworkScriptingCross-functional coordinationAISplunkServiceNowAgileScrumCommunicationProblem Solving
About this role
KPMG is a leading professional services firm currently seeking a Lead, IT Disaster Recovery Innovation (Manager) to join their Digital Nexus organization. This role is responsible for leading innovation projects and continuous improvements within the IT Disaster Recovery program, enhancing processes and tools to ensure efficiency and compliance with audits.
Responsibilities:
- Lead and collaborate IT Disaster recovery initiatives to enhance internal services for stakeholders
- Dashboard building using KPMG tools (PowerBI, Splunk, Monday.com, etc.)
- Document and give proper tracking to enhancements required by the team in Business Continuity Module in SNow, Monday.com
- Develop business cases and implement automation tools & AI to enhance IT Disaster recovery practice, simplify processes, reduce risk, increase resiliency on critical applications, and reduce costs
- Provide Technical and Implementation support for ITDR Self-Service Project
- Participates in internal forums for the adoption of new technologies, best practices and methodologies for improving the services offered by IT Disaster Recovery team
- Act as liaison between IT DR Ops Team and IT DR innovation/developers to implement DevOps practice to eliminate the roadblocks and accelerate the high-quality improvements
Requirements:
- Bachelor's degree from an accredited college/university in Computer Science, Software Engineering preferred
- Minimum 4 years of Experience in related role
- Strong understanding of Agile methodology and Scrum framework (Certified Scrum Master preferred)
- Knowledge on SRE/DevOps practice for automating and streamlining workflows
- Familiarity with tools like PowerBI, Splunk, ServiceNow, etc
- Hand-on experience with automation tools to address operational challenges. i.e. Scripting, Power Automate, AI tools
- Capability to understand business needs and translate them into initiatives for service improvements
- Proven experience coordinating cross-functional development teams
- Strong problem solving and analytical skills
- Knowledge of IT Disaster Recovery and Business Continuity
- Strong verbal/written communication, with ability to effectively interact with individuals at all levels of responsibility and authority
- Ability to prioritize and to work on multiple projects simultaneously
- Certified Scrum Master preferred