Availity is a leading healthcare engagement platform dedicated to transforming the healthcare landscape. They are seeking a Senior Sales Solutions Engineer to support their Healthcare IT vertical by partnering with Enterprise Sales to deliver tailored solutions and consultative demonstrations for clients.
Responsibilities:
- Partnering with Enterprise Account Executives throughout the sales cycle to provide technical leadership, establish credibility with customer stakeholders, and advance opportunities
- Leading structured discovery sessions to understand customer goals, current-state architecture/workflows, constraints, decision criteria, and success measures; document findings clearly and consistently
- Translating business and technical requirements into solution approaches, including recommended product fit, integration considerations, assumptions, dependencies, and potential risks
- Delivering professional, consultative product demonstrations tailored to each audience (technical and non-technical), including executive-level storytelling tied to outcomes and value
- Responding to technical questions and objections with sound reasoning; guide stakeholders through tradeoffs and help align teams to a clear path forward
- Creating and maintaining core pre-sales assets (demo flows, discovery guides, positioning materials, and reusable content) to support the build-out of the Healthcare IT (HIT) vertical
- Collaborating cross-functionally with Product, Engineering, and Implementation/Delivery to ensure accurate solution design and a smooth handoff from pre-sales to post-sales execution
- Supporting the development of strong handoff artifacts (technical notes, requirements summaries, scope considerations, and success criteria) to reduce downstream rework and improve customer outcomes
- Serving as a market-facing voice of the customer by sharing product feedback and competitive insights gathered during discovery and sales engagements
- Coaching and supporting peers by modeling best practices in discovery, demo delivery, and stakeholder management; help raise overall expectations for the Solutions Engineer function
- Participating in customer meetings and onsite engagements as needed (approximately 15–25% travel), particularly during the initial growth phase of the vertical
Requirements:
- 5+ years of Solutions Engineering / Sales Engineering experience within a SaaS environment
- Ability to lead technical discovery, translate requirements into solution recommendations, and deliver executive-ready product demonstrations
- Strong analytical and problem-solving skills; comfort operating in ambiguity
- Stakeholder management and ability to influence without authority (“lead from the back”)
- Excellent written and verbal communication skills, including documenting technical conversations and articulating value to technical and non-technical audiences
- Cross-functional collaboration with Product, Engineering, and Implementation/Delivery to ensure strong pre-sales to post-sales handoff
- Willingness to travel as needed (approximately 15–25%)
- Experience in supporting large enterprise clients and complex buying groups
- Healthcare or healthcare-adjacent experience