Forward Deployed Engineer - US

Dash0 is a company focused on building an AI-centric observability platform. They are seeking Forward Deployed Engineers to work with strategic customers, helping them integrate and maximize the value of the Dash0 platform through hands-on engineering and customer interaction.

Responsibilities:

• Work directly with enterprise customers to deploy and configure OpenTelemetry instrumentation across their environments
• Build custom integrations, dashboards, and tooling to help customers realize the full value of Dash0
• Troubleshoot complex issues in distributed systems, Kubernetes clusters, and observability pipelines
• Lead proof-of-concept engagements and technical onboarding for strategic accounts
• Serve as the technical bridge between customers and Dash0's Product and Engineering teams — translating field observations into product feedback
• Contribute to internal tools, reference architectures, and documentation that scale the customer success function

Requirements:

• 3+ years of experience as a software engineer, SRE, platform engineer, or in a customer-facing engineering role
• Strong hands-on experience with Kubernetes, cloud-native infrastructure, and distributed systems
• Familiarity with observability concepts — metrics, traces, logs — and ideally hands-on experience with OpenTelemetry
• Ability to read and write production-quality code in at least one of: Go, Python, Java, or TypeScript
• Excellent communication skills — you can explain complex technical concepts to both engineers and business stakeholders
• Comfort working directly with customers in high-stakes environments
• Prior experience with observability platforms (Datadog, New Relic, Dynatrace, Grafana)
• Contributions to open-source projects, particularly in the CNCF ecosystem
• Experience with OpenTelemetry collector configuration and telemetry pipeline design
• Experience in a high-growth, venture-backed startup environment