UI/UX Designer

NetSPI is a leader in Penetration Testing as a Service (PTaaS), combining security professionals with AI and automation to enhance security measures for clients. They are seeking a UI/UX Designer to work closely with Product Management and Engineering, focusing on creating intuitive user experiences that help customers manage real-world threats effectively.

Responsibilities:

• Lead discovery and user research: Plan and conduct user research (interviews, workflow walkthroughs, usability tests) with customers and internal experts (e.g., Security Consultants) to uncover needs, validate concepts, and reduce product risk
• Partner through the full product lifecycle: Work with Product Management and Engineering to define, design, validate, and deliver features from discovery through release
• Translate cybersecurity complexity into usable experiences: Turn complex workflows (permissions, multi-step remediation, data investigation, edge cases) into clear user journeys, flows, and UI states that are easy to implement and easy to use
• Create high-quality design artifacts in Figma: Produce wireframes, high-fidelity mockups, and interactive prototypes that communicate intent, behavior, and edge cases
• Drive strategic improvements: Identify and propose UX/UI improvements that increase usability, consistency, adoption, and speed—beyond individual tickets
• Define and track success metrics: Partner with Product to establish measurable outcomes (activation, adoption, task success rate, time-to-complete, conversion, retention, NPS/CSAT) and ensure designs connect to business and user impact
• Leverage analytics and product insights: Use tools like Pendo (or similar), qualitative feedback, and support data to identify friction, validate improvements, and inform iteration
• Build accessible, inclusive experiences: Ensure designs meet accessibility standards (e.g., WCAG 2.1 AA) including color contrast, keyboard/focus patterns, readable hierarchy, and clear error/empty/loading states
• Collaborate on implementation and quality: Work alongside Engineering to support implementation, review builds, and test/QA for usability, accessibility, responsiveness, and visual quality
• Design system contribution: Contribute to a well-built design system/style guide—components, patterns, documentation, and governance—ensuring consistency, scalability, and speed across the product
• Improve delivery clarity: Provide design context in Jira (acceptance criteria, interaction details, empty/error/loading states, responsive behavior, and specs)
• Participate in critiques and reviews: Present work clearly, incorporate feedback, and help raise the quality bar across product design

Requirements:

• 3-7+ years of UI/UX design experience, ideally on enterprise/B2B software or complex workflows
• Bachelor's degree in Human-Computer Interaction (HCI), Interaction Design, Product Design, Graphic Design, Industrial Design, Computer Science, or a related field (or equivalent practical experience)
• Portfolio required showcasing recent, end-to-end work (problem, process, final UI, and outcomes)
• 2+ years of deep Figma experience, including Auto Layout, components/variants, libraries, prototyping, and design-system-friendly workflows
• Systems thinking: Experience working within a design system and designing within established patterns/constraints
• Communication: Strong ability to communicate workflows and interaction logic to technical and non-technical audiences
• Cross-functional delivery: Proven experience collaborating closely with engineers to ship implementable designs and iterate based on real constraints
• Craft: Excellent attention to detail and a strong eye for fit-and-finish UI (typography, spacing, hierarchy, color, interaction patterns)
• Balanced skillset: Demonstrated strength across both UX and UI (not a UX-only or UI-only role)
• Cybersecurity domain: Experience in cybersecurity or similarly technical industries
• Security workflow familiarity: Pentesting workflows, vulnerability management, attack surface management, SIEM/SOAR, admin/permissions-heavy tools
• Product analytics: Familiarity with Pendo (or similar) for insights and decision-making
• Data-dense UI: Comfort designing complex interfaces (tables, filters, dashboards) and simplifying dense information into intuitive UI