Business Analyst

National Debt Relief is a leading debt settlement organization dedicated to helping consumers manage their debt. They are seeking a Full-Stack AI Business Analyst to explore AI opportunities, analyze workflows, and implement AI-powered solutions that deliver measurable outcomes across business functions.

Responsibilities:

• AI Opportunity Exploration Deep dive into workflows across Operations, HR, Finance, Sales, Customer Support, Compliance, and other functions. Identify repetitive, manual, communication-heavy, and data-driven tasks suitable for AI enablement. Quantify inefficiencies (time, cost, error rate, SLA impact). Build prioritized AI opportunity pipelines
• Business & Data Analysis Analyze structured and unstructured data to uncover patterns and improvement areas. Convert business pain points into clear problem statements. Define success metrics and ROI models for AI initiatives. Prepare requirement documents and solution blueprints
• AI Solution Design & Prototyping Design AI-powered solutions such as: Intelligent workflow automation AI copilots for internal teams Automated report generation Smart document processing AI-based knowledge assistants Communication automation systems Use available AI tools and platforms to rapidly prototype solutions. Conduct proof-of-concepts (POCs) and pilot implementations
• Execution & Implementation Work hands-on to configure, integrate, and deploy AI solutions. Collaborate with engineering teams when deeper system integration is required. Support data preparation and workflow configuration. Drive user testing, rollout, and adoption

Requirements:

• Bachelor's degree in Computer Science, Artificial Intelligence, Data Science, Information Systems, or a related technical field is preferred; equivalent practical experience in AI, automation, or data-focused roles may be considered in lieu of formal education
• Minimum 2 years of experience in AI solutions development, data analysis, automation, business process optimization, or a related technical or analytical role
• Strong analytical and problem-solving skills with the ability to evaluate business processes and identify opportunities for AI enablement and automation
• Ability to analyze structured and unstructured data to uncover inefficiencies and translate business needs into clear problem statements and measurable success metrics
• Experience designing and prototyping AI or automation solutions that improve workflows, reporting, and internal knowledge access
• Ability to manage multiple initiatives and prioritize AI opportunities based on impact, feasibility, and business value
• Strong collaboration and communication skills with the ability to partner with technical teams and business stakeholders to implement solutions
• Comfortable working autonomously to drive initiatives from opportunity discovery through pilot, rollout, and adoption
• Computer competency and ability to work with a computer
• Prioritize multiple tasks and projects simultaneously
• Exceptional written and verbal communication skills
• Punctuality expected, ready to report to work on a consistent basis
• Attain and maintain high performance expectations on a monthly basis
• Work in a fast-paced, high-volume setting
• Use and navigate multiple computer systems with exceptional multi-tasking skills
• Remain calm and professional during difficult discussions
• Take constructive feedback
• Experience working with AI tools, automation platforms, or data analysis technologies to support business process improvements