Key skills
PythonNoSQLBashCassandraMongoDBGrafanaKibanaRESTfulAgileCI/CDLeadershipCommunication
About this role
Sinch is pioneering the way the world communicates, providing customer communication solutions to over 150,000 businesses. They are seeking an Engineering Manager to lead the Mailgun Optimize team, focusing on products like Email Validation and Inbox Placement while managing a high-performing engineering team.
Responsibilities:
- Leads, mentors, and grows a high-performing engineering team through regular 1:1s, coaching, and career development conversations
- Owns hiring, onboarding, and performance management to build an inclusive, high-trust team culture
- Guides design and architecture decisions to satisfy business requirements based on the product roadmap and vision
- Makes recommendations based upon established vision and associated analysis in order to satisfy tactical, operational, and strategic needs
- Partners with Product, Design, and business stakeholders to align on priorities, refine requirements, and communicate engineering progress
- Drives OKR planning, execution, and cross-team coordination to consistently deliver on commitments
- Designs sustainable solutions and processes that minimize developer support and intervention
- Identifies and mitigates technical risk early, escalating blockers and tradeoffs to leadership proactively
- Fosters a team culture of engineering excellence
Requirements:
- 5+ years of professional software development experience
- 3+ years of engineering management or tech lead experience, with a demonstrated track record of growing engineers and delivering complex projects
- Experience working in an Agile environment with CI/CD practices
- Experience with NoSQL databases (e.g., MongoDB, Cassandra) and their tradeoffs
- Experience with highly scalable distributed systems capable of handling millions of requests
- Experience working with and maintaining RESTful APIs
- Strong written and verbal communication skills, with the ability to discuss complex topics with both technical and non-technical audiences
- Proficiency in scripting (Python, Bash, or similar)
- Demonstrated ability to attract, develop, and retain engineering talent
- Experience with email systems
- Experience with observability tools (Kibana, Grafana)