Lead Cloud Engineer

CAQH is an organization focused on improving healthcare through technology. The Lead Cloud Engineer will oversee the operation of a cloud-based application, ensuring its security and efficiency while collaborating with various internal and vendor teams.

Responsibilities:

• Work with technical vendor teams to ensure cloud-based applications run securely and efficiently
• Assist with triage and remediation of production incidents, engaging with client technical staff as needed
• Coordinate with internal security and vendor teams to ensure the system meets or exceeds HITRUST, SOC 2, and other applicable security and audit requirements
• Oversee monitoring and management of infrastructure for both availability and performance
• Maintain documentation representing the current state of application and infrastructure components deployed in Azure
• Analyze the Azure cloud environment and make design recommendations to improve scalability, reliability, and cost efficiency
• Recommend new technologies, practices, and architecture to improve the system, as appropriate
• Participate in or lead infrastructure-related projects as needed
• Participate in the development of a 3–5 year infrastructure roadmap
• Provide technical guidance and assistance to internal and external engineers, product management, and operations personnel
• Ensure software licenses and versions are kept current
• Coding CI/CD pipelines
• Assist in managed identity/service principal creation along with other application and security tasks
• Identify areas for Cloud cost savings by decommissioning unused resources, changing resource tiers to be cost-effective without causing performance bottlenecks, and identifying resources that are good candidates for reserved instances
• Report on Azure resources, utilization, topology, and related topics as requested by management

Requirements:

• Minimum of 12 years of experience in a technical role, with at least 5 years as a Sr Systems Engineer or Sr Software Engineer, Lead or Manager
• Knowledge of allocating, configuring, and monitoring cloud-based resources, including virtual machines, storage, IaaS, PaaS, and networking components
• Ability to clearly communicate highly technical subjects to both technical and non-technical audiences
• Excellent customer service skills
• Scripting skills in one or more areas of systems administration, DevOps, infrastructure as code, or continuous integration and deployment tools in a cloud environment
• Strong understanding of network architecture and protocols
• Excellent problem-solving and analytical skills
• Strong familiarity with Azure technologies and management of Azure resources
• Coordinate with internal security and vendor teams to ensure the system meets or exceeds HITRUST, SOC 2, and other applicable security and audit requirements
• Oversee monitoring and management of infrastructure for both availability and performance
• Maintain documentation representing the current state of application and infrastructure components deployed in Azure
• Analyze the Azure cloud environment and make design recommendations to improve scalability, reliability, and cost efficiency
• Participate in or lead infrastructure-related projects as needed
• Provide technical guidance and assistance to internal and external engineers, product management, and operations personnel
• Ensure software licenses and versions are kept current
• Coding CI/CD pipelines
• Assist in managed identity/service principal creation along with other application and security tasks
• Identify areas for Cloud cost savings by decommissioning unused resources, changing resource tiers to be cost-effective without causing performance bottlenecks, and identifying resources that are good candidates for reserved instances
• Report on Azure resources, utilization, topology, and related topics as requested by management
• Experience developing or supporting Microsoft .NET applications is a plus
• Microsoft Azure Certifications such as the AZ-204 AZ-305 or AZ-400 are a plus
• Bachelor's degree in Systems Engineering, Computer Science, Information Systems, or a related field is strongly preferred
• A Master's degree is a plus
• Familiarity with Agile, Scrum, or SAFe development processes is a plus