Staff Applications Engineer, Autonomy

Shield AI is a venture-backed deep-tech company focused on protecting service members and civilians with intelligent systems. The Staff Applications Engineer will lead customer engagements, shape technical solutions, and ensure successful integration of AI and autonomy products in real-world environments while collaborating closely with engineering teams.

Responsibilities:

• Become an expert user of the Hivemind enterprise software stack
• Provide technical support and training to customers
• Develop AI & Autonomy applications using the Shield AI enterprise software development kit
• Assist the sales team in pre-sales activities, e.g., demos
• Assist in post-sales deployment and integration of Shield AI enterprise software products
• Develop and maintain technical documentation and training materials
• Troubleshoot and resolve technical issues
• Help customers debug software/API integration issues
• Collaborate with the engineering team to address customer feedback and improve products
• Conduct minimal travel (~10%) to other Shield AI sites for demos, team offsites, etc

Requirements:

• Bachelor's degree in Engineering, Computer Science, or a related field
• 7+ years of experience of industry experience
• 3+ years of experience in an integration/applications engineering role
• 3+ years of experience working in a startup environment
• Strong technical background in software engineering
• Strong proficiency in writing modern C++ code
• Intermediate proficiency in writing Python code
• Excellent problem-solving and analytical skills
• Strong communication and interpersonal skills
• Experience in the defense aviation or robotics industry
• Experience building and running a small enterprise software applications/solutions engineering team