Site Reliability Engineer III, Aviation

Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. They are seeking an experienced Site Reliability Engineer who will be responsible for designing and building systems, tooling, and processes to provide a scalable and observable platform while empowering development teams to manage their application stack.

Responsibilities:

• Designing and building systems, tooling, and processes to provide an extensible, scalable, and observable platform
• Empowering development teams to own and manage their full application stack, minimizing bottlenecks and optimizing development velocity without compromising on reliability
• Ensuring the system is running and in line with internal SLIs and SLOs
• Refining CI/CD processes to ensure new code is pushed to production in a reliable and efficient manner
• Collaborating on creating a robust monitoring platform for services and their underlying infrastructure, aiming to alert on symptoms and not outages
• Improving coverage of observability within the Aerodome platform through review and improvement of metrics/logs/traces/profiling, creating or updating dashboards and documents as needed
• Contributing to project development in a supportive role, advising software engineering teams of best practices that drive software engineering decisions
• Improving the CI pipeline, removing inefficiencies and speeding up developer feedback loops
• Creating or improving existing Helm charts to automate and structure
• Improving automation of the Aviation infrastructure
• Contributing to the Platform Engineering efforts, building additional self-service ability to increase developer efficiency
• Assisting in building/integrating IoT management tooling (for drones, docks, radars)
• Ensuring self-healing and auto scaling strategies are implemented with high availability and cost resource usage efficiency
• Standardizing and/or refactoring Terraform modules
• Participating in security reviews, remediation, and new implementations for best in class security posture and compliance

Requirements:

• Experience in an SRE role with an understanding of monitoring, troubleshooting, and disaster recovery
• Extensive experience in writing production-quality code
• Proficiency with infrastructure as code and/or configuration management (we use Terraform)
• Experience with managing monitoring dashboards using tools like Grafana and Prometheus to create actionable alerts
• Ability to ensure the system is running and in line with internal SLIs and SLOs
• Experience refining CI/CD processes to ensure new code is pushed to production in a reliable and efficient manner
• Ability to collaborate on creating a robust monitoring platform for our services and their underlying infrastructure, aiming to alert on symptoms and not outages
• Familiarity with best practices when creating and managing AWS resources (e.g. security groups, VPCs)
• Ability to obtain and maintain Criminal Justice Information Services (CJIS) certification as a condition of employment
• Applicants must meet all FBI CJIS Security Policy requirements, including a fingerprint-based background check