UnitedHealthcare is focused on simplifying the health care experience and creating healthier communities. They are seeking a Senior Product Manager to manage the core platform capabilities strategy and deliver shippable solutions on the Experience Data Platform, collaborating closely with engineering teams and ensuring high-quality delivery.
Responsibilities:
- Write and refine epics, features, user stories, and acceptance criteria that guide the assigned Core Capabilities engineering pod and reflect quality, governance, cost, and compliance requirements
- Partner with the Lead Digital Product Manager to translate strategy and roadmap into clear, prioritized work for the pod and related delivery teams
- Serve as product owner for the assigned pod, managing the product backlog and sprint planning to ensure aligned, consistent delivery of core capabilities
- Support creation and refinement of capability roadmaps by providing delivery insights, risks, and recommendations based on the pod's work
- Lead and participate in agile ceremonies (e.g., backlog refinement, sprint planning, daily stand-ups, demos, and retrospectives) with the pod, ensuring transparency across progress, risks, and decisions
- Partner with Engineering lead to calibrate sprint load using historical velocity, accurate story point hygiene, and team capacity (holidays, interrupts), and adjust mid sprint when risk materializes
- Owner of Definition of Ready (DoR). Ensure every story/feature meets a documented DoR (clear scope, dependencies identified, test approach, data requirements, and acceptance criteria) before it can be planned
- Own Definition of Done. Verify each story/feature satisfies DoD (tests passed, documentation updated, telemetry added, quality checks met, release notes prepared) prior to completion
- Support and maintain documentation stewardship. Keep feature specs, data flow diagrams, decision logs, and user guides current in the team's knowledge base as part of DoD
- Publish concise release notes and stakeholder updates (what changed, why it matters, how to validate, where to get help) before enabling features
- Act as final functional/data quality signoff at the pod level. Explicitly validating data accuracy, lineage, performance SLOs, and compliance checks before feature release
- Drive delivery across capability domains such as TCPA Orchestrator, Attribution, PSC, etc., in close collaboration with the Engineering pod and Architecture
- Ensure alignment between business needs and technical execution throughout the product lifecycle by serving as the day-to-day product contact for the pod
- Track and actively optimize key delivery milestones, dependencies, blockers, and risks to maintain visibility into capability roadmaps and upcoming releases
- Analyze delivery and product usage metrics; prepare simple reports or dashboards and recommend improvements to flow, quality, and stakeholder experience
- Incorporate feedback from stakeholders and end users into backlog refinement and future sprint planning for the pod
- Contribute to the continuous improvement of agile practices and product management processes within the Core Capabilities team
- Serve as a resource to junior team members (where applicable) by sharing best practices and providing informal guidance when needed
- Perform other duties as assigned
Requirements:
- 4+ years of demonstrated Product Owner experience in Agile/Scrum (or equivalent), including end-to-end delivery, backlog ownership, and sprint planning in complex environment
- Demonstrated experience serving as Product Owner for an embedded engineering pod (or equivalent), driving prioritization and managing delivery trade-offs
- Demonstrated experience translating business needs and user insights into epics, user stories, and clear acceptance criteria
- Demonstrated experience partnering across Architecture, Engineering, and business stakeholders to deliver platform capabilities
- Proven solid written and verbal communication skills, including the ability to drive alignment across technical and non-technical teams and provide executive-ready updates
- Demonstrated ability to navigate ambiguity and shifting priorities while maintaining delivery focus and accountability
- Proven solid analytical and problem-solving skills, using data and metrics to assess performance and inform decisions
- Demonstrated ability to build trust and collaborate effectively across teams and stakeholders
- Hands-on experience with modern cloud data and analytics platforms (e.g., Azure, Databricks, Snowflake, Power BI/Tableau, Adobe Experience Platform)
- Experience supporting enterprise-scale consumer data platforms and data domains (e.g., ingestion, transformation, publishing)
- Experience analyzing and synthesizing data to inform roadmap priorities, identify risks/opportunities, and recommend actions
- Experience using product and delivery tooling (e.g., Aha!, Rally, or similar) to manage work, dependencies, and delivery reporting
- Demonstrated familiarity leveraging AI-enabled tools to accelerate analysis, reporting, and/or product workflow (e.g., automated insights, anomaly detection, AI-assisted documentation)