Business Analyst

The University of Wisconsin-Madison is responsible for the administration and optimization of Workday and related systems across the Universities of Wisconsin System. The Senior Business Systems Analyst will support the Workday Enterprise Solutions Team by leading process optimization, system maintenance, and implementation of Workday releases while ensuring alignment with business objectives.

Responsibilities:

• Identify, recommend, and implement programs and solutions to meet business objectives while balancing cost, performance, and resource constraints
• Work on tasks including project or functional requirements, functional/technical design, configuration, testing, and process documentation
• Lead and facilitate requirements gathering sessions with key stakeholders and subject matter experts, ensuring alignment with business goals
• Drive the design and modification of complex business information systems, document requirements, and resolve system logic challenges
• Formulate and define systems scope and objectives through research and fact-finding combined with a strong understanding of applicable business systems and industry requirements
• Support and triage end-user issues, ensuring a seamless user experience and prompt resolution of any system-related challenges
• Serve as a strategic ERP advisor to leadership, offering insights and recommendations on system capabilities and optimizations
• Lead and conduct complex data analysis to ensure data management objectives are met and recommend improvements
• Develop and manage project timelines, provide stakeholder communications, and deliver training to ensure successful system adoption and operational continuity
• Provide leadership and mentorship to lower level staff, guiding them through complex tasks and projects
• Participate in Workday release analysis, regression testing coordination, and deployment readiness activities. Assess system impacts of new functionality and recommend adoption strategies
• Partner with governance teams and functional leadership to evaluate enhancement requests, define priorities, and align system changes to strategy
• Support annual budget, forecast, and allocation cycles within Workday Adaptive Planning, ensuring system readiness and data integrity
• Collaborate with campus finance leaders to optimize planning models, assumptions, and reporting structures

Requirements:

• Knowledge / experience in implementing and supporting enterprise resource planning (ERP) or large-scale enterprise applications
• Knowledge / experience in analyzing business needs and recommending relevant solutions, including policy, process, or system improvements
• Experience translating business requirements into system configuration or technical design specifications
• Ability to perform complex data analysis
• Knowledge / experience in implementing and supporting financial planning systems, including Workday Adaptive Planning
• Experience in concepts of budgeting and financial planning and analysis, especially in a higher education or public sector environments
• Experience supporting system releases, regression testing, and production support activities
• Experience collaborating with cross-functional teams in a complex organizational environment
• Demonstrated ability to develop and manage timelines and plans for projects and operational activities