Senior Sales Engineer, Cognigy

NiCE is a global leader in software solutions, known for its innovation in AI and customer experience. The Senior Sales Engineer will partner with the sales team to support strategic deals, conduct technical deep dives, and deliver customized demos while acting as a trusted advisor to bridge technology and business value.

Responsibilities:

• Partnering with the sales team to support strategic deals
• Participating in discovery calls and technical deep dives
• Creating and delivering presentations and customized demos
• Designing and recommending technical solutions aligned to customer needs
• Analyzing customer requirements and providing technical guidance
• Collaborating cross‑functionally on enhancements and customer requests
• Providing technical support during the sales process
• Staying current on the competitive landscape and performing comparisons
• Providing internal technical training across teams

Requirements:

• Experience as a consultant, sales engineer, or similar technical presales role
• Experience in enterprise software within automation or contact center technologies
• Strong JavaScript programming/scripting skills
• Strong presentation and communication skills
• Creative and design-oriented mindset
• Ability to quickly learn and explain new technologies
• Experience with low-code platforms and conversational AI is a plus