Senior IBM DataCap Administrator / ECM Platform Engineer

Fortuna is seeking an experienced Senior IBM DataCap Administrator / ECM Platform Engineer to support a large-scale document modernization initiative. This role is responsible for administering and optimizing IBM DataCap environments, managing ECM integrations, and driving automation and DevOps practices across the platform.

Responsibilities:

• Install, configure, upgrade, and maintain IBM DataCap environments across non-production and production systems
• Administer DataCap components (Taskmaster, Rulerunner, Web Services), including performance tuning and health monitoring
• Deploy DataCap Admin, Engine, and Fingerprint components using automated pipelines integrated with Git repositories
• Maintain DataCap workflows, fingerprint libraries, and rulesets across multiple applications
• Deploy and manage custom DataCap modules using the DataCap Developer's Kit (DDK)
• Administer IBM Content Navigator (ICN) and support integration with IBM FileNet repositories
• Troubleshoot complex issues including workflow failures, OCR accuracy degradation, and system crashes
• Manage user access, role-based permissions, and environment configurations
• Perform performance tuning and optimization of batch processing and system throughput
• Coordinate with IBM Support, manage cases, and apply patches/upgrades as needed
• Maintain and govern Git repositories, including branching strategies and release management controls
• Build and support CI/CD pipelines for automated deployment and validation of DataCap and ICN components
• Develop and maintain PowerShell scripts for automation, monitoring, and operational reporting
• Automate system tasks including deployments, service restarts, and batch queue management
• Integrate DataCap workflows with SQL Server and AWS services (e.g., Textract, S3)
• Monitor system health, batch processing, and document workflows through dashboards and alerts
• Respond to incidents, perform root cause analysis (RCA), and document resolutions
• Maintain system documentation including runbooks, architecture diagrams, and configuration standards

Requirements:

• 3+ years of hands-on IBM DataCap administration experience in an enterprise environment
• Strong expertise with DataCap core components (Taskmaster, Rulerunner, Web Taskmaster)
• Experience administering IBM Content Navigator (ICN) and ECM integrations (FileNet preferred)
• Proficiency with Git (branching, merging, tagging, pull requests, and repository governance)
• Experience building and maintaining CI/CD pipelines (GitHub Actions, GitLab CI, or similar)
• Strong PowerShell scripting skills for automation, monitoring, and system administration
• Experience with SQL Server and database integration
• Familiarity with Windows Server administration and system performance tuning
• Experience troubleshooting complex system and application issues in production environments
• Strong analytical, troubleshooting, and problem-solving skills
• Excellent communication and documentation abilities
• Ability to work independently and collaboratively in a fast-paced environment
• Exposure to AWS services (S3, Lambda, Textract, RDS)
• Familiarity with WebSphere Application Server, SSO, or session management
• Experience with .NET or Java for custom integrations