Business Intelligence Analyst

Trillium Health Resources is a Managed Care Organization serving individuals with mental health needs and disabilities in North Carolina. They are seeking a Business Intelligence Analyst responsible for conducting data analysis, developing reports, and ensuring compliance with contract requirements while assisting the Informatics and Data Science departments.

Responsibilities:

• Develop analytical reports, including data mining, data management, conducting analysis, summarizing, and interpretation of results, to include the identification of patterns and trends in data. Make recommendations on matters of significance that could impact the agency
• Maintain schedule of external reporting per contracts and internal reporting as requested. Distribute, interpret and present reports to departmental staff and internal/external committees and/or stakeholders as needed
• Ensure that data from reports are presented in a user-friendly format and made accessible to staff, consumers, and community members. Ensure all reports include appropriate references to data sources so that reports can be replicated if requested
• Ensure data in reports is accurate and timely. Reconcile differences between data from different sources. Ensure all reports are submitted within assigned deadlines to avoid possible penalties or plans of correction
• Use data visualization tools such as Power BI for dashboards and reporting. Analyze and report statistical data on populations, disabilities, and cultural factors. Make recommendations on matters of significance that could impact the agency

Requirements:

• High School Diploma/GED and six (6) years of experience in Information Technology, Actuarial/Statistics, Data Analytics, Business, Sciences, Health field (such as Public Health, etc.), or Human Service field (such as Psychology, Social Work, etc.); OR
• Associate's degree in Information Technology, Actuarial/Statistics, Data Analytics, Business, Sciences, Health field (such as Public Health, etc.), or Human Service field (such as Psychology, Social Work, etc.) and four (4) years of experience in Information Technology, Actuarial/Statistics, Data Analytics, Business, Sciences, Health field (such as Public Health, etc.), or Human Service field (such as Psychology, Social Work, etc.); OR
• Bachelor's degree in Information Technology, Actuarial/Statistics, Data Analytics, Business, Sciences, Health field (such as Public Health, etc.), or Human Service field (such as Psychology, Social Work, etc.) and two (2) years of experience in Information Technology, Actuarial/Statistics, Data Analytics, Business, Sciences, Health field (such as Public Health, etc.), or Human Service field (such as Psychology, Social Work, etc.); OR
• Equivalent combination of education/experience
• Must have a valid driver's license
• Must reside within North Carolina
• Must be able to travel within catchment as required
• CSPA, Certified Machine Learning – Specialty (AWS), Predictive Analytics Certificate (SOA), and/or CAHIMS, ITIL v3 or equivalent certifications