PanAgora Asset Management is focused on transforming financial lives by empowering its employees and creating a flexible work environment. The Senior Manager, Site Reliability Engineering will lead multiple teams to enhance reliability across value streams, develop talent, and drive operational excellence.
Responsibilities:
- Lead SRE managers and senior individual contributors, develop leaders through coaching and delegation, and build a strong bench of technical and leadership talent
- Drive talent reviews, succession planning, organizational design discussions, performance management, and development planning for high-potential team members
- Foster a culture of operational excellence, innovation, and continuous learning across the organization
- Define multi-quarter roadmaps and OKRs aligned with business objectives, and balance investments across reliability, scalability, cost, and security priorities
- Develop strategies to reduce technical debt and operational toil, plan capacity and resources across teams, and lead initiatives that span multiple teams or value streams
- Make build versus buy versus partner decisions for platform capabilities and support technology investment decisions within the area of responsibility
- Own reliability across multiple critical systems or value streams, including SLO and SLI frameworks, operational metrics, incident management, on-call practices, and disaster recovery and business continuity capabilities
- Provide technical direction on major infrastructure decisions, participate in architecture reviews, and drive adoption of best practices across teams, including infrastructure as code, GitOps, observability, CI/CD, and zero-trust security architecture
- Partner with Engineering, Product Management, Security, Compliance, Finance, and executive stakeholders on reliability requirements, roadmap planning, infrastructure initiatives, and broader technology strategy
- Communicate vision, strategy, progress, incident summaries, and investment needs to stakeholders at all levels, including VP and Director audiences, while influencing technical and process decisions across the organization
Requirements:
- 3 to 5 years of management experience or equivalent, ideally including experience managing managers
- 8+ years of hands-on technical experience in Site Reliability Engineering, DevOps, or Operational Excellence
- Proven track record of leading engineering teams through operational challenges
- Deep technical knowledge of AWS, Kubernetes, and modern infrastructure practices
- Strong understanding of SRE principles and experience applying them at scale
- Experience setting strategy and executing multi-quarter initiatives
- Demonstrated ability to develop managers and senior engineers
- Excellent communication skills with the ability to influence senior leadership
- Strong judgment in balancing competing priorities and making trade-offs
- Experience managing distributed or hybrid teams
- Experience managing SRE organizations with multiple teams
- Financial services or other highly regulated industry experience
- Deep understanding of compliance frameworks such as SOC 2, PCI DSS, and FINRA
- Track record of leading transformational initiatives such as cloud migrations or platform rebuilds
- AWS certifications at the professional level
- Experience with large-scale Kubernetes implementations
- Background in Agile or Scrum practices and metrics-driven management
- Experience with FinOps and cloud cost optimization
- Previous experience in Fortune 500 companies or similarly complex organizations