About this role

Own the Salesforce platform roadmap supporting servicing, collections and underwriting workflows
Partner with engineering leadership to improve Salesforce data models, objects, and system integrations
Translate operational and underwriting needs into clear product requirements and development priorities
Design workflow improvements and automation that reduce operational friction and improve processing speed
Lead product discovery, backlog prioritization, and delivery coordination across engineering and business teams
Support product launches through documentation, training, and internal enablement
Expand utilization of Salesforce through improved reporting, integrations, and platform capabilities
Establish QA and UAT processes to improve release quality and reduce defects

5+ years of product management experience delivering software products
Experience in fintech, lending, payments, or complex operational environments
Required experience owning products built on Salesforce or similar CRM platforms
Experience improving workflows, automation, or operational decision systems
Exposure to underwriting, servicing, or credit workflows preferred

Senior Product Manager

Key skills