Customer Service Representative

Taco Bell - Marshfield is a well-established fast-food restaurant known for its commitment to quality service and innovative menu offerings. The Cashier and Customer Service team member plays a vital role in ensuring a positive dining experience by handling transactions, assisting customers, and maintaining cleanliness.

Responsibilities:

• Greet customers promptly and courteously as they enter the restaurant
• Take customer orders accurately and enter them into the POS system
• Handle monetary transactions, including accepting payments and giving change
• Ensure the cash register balances at the beginning and end of each shift
• Maintain a clean and organized front of the house area, including restocking supplies as needed
• Answer customer inquiries and provide information about menu items and promotions
• Assist in maintaining a welcoming environment for guests
• Answer phone calls and support other operational tasks as assigned

Requirements:

• High school diploma or equivalent
• Excellent customer service and communication skills
• Ability to operate cash registers, POS terminals, and other related equipment
• Strong mathematical skills for handling cash, making change, and processing refunds
• Dependable, reliable, and punctual
• Ability to work in a fast-paced environment and manage multiple tasks efficiently
• Knowledge of Taco Bell products, policies, and customer service standards