Key skills
AWSAzureMentoringCommunicationCollaborationFirewall
About this role
Abacus is a company seeking a Senior Network Engineer who will manage performance and availability of their data center networks across the US. The role involves diagnosing complex issues, providing escalation support, and leading client engagements while maintaining high communication with internal teams.
Responsibilities:
- Diagnose and resolve complex issues quickly, proactively identify areas for improvement and recommend solutions
- Support and maintain network backbone infrastructure involving multiple data centers and geographic regions based on dynamic routing protocols (OSPF, BGP), and various mediums (DIA, PTP, VPN, multi-gig connectivity, cross-connects)
- Work independently to lead medium sized client engagements involving equipment deployment, network design, or refresh tasks
- Provide escalation support for incidents involving client offices, Abacus data centers, public cloud networks (Azure and AWS), and remote access (VPN, Citrix, etc.)
- Support and maintain NGFW firewall configurations with the ability to troubleshoot data center and client environments
- Work directly with high profile clients to provide solutions that meet their needs, and account for critical dependencies to ensure seamless and effective resolution to problems
- Maintain a high level of communication and collaboration with internal Abacus teams to provide solutions and escalation support
- Create and maintain comprehensive documentation for Abacus and client infrastructure, processes, and procedures
- Stay abreast of the latest technological trends and recommend solutions to improve performance, security, and efficiency
- Provide guidance and mentoring to other team members to develop their skills
Requirements:
- 8 + years of Networking experience
- CCNP, JNCIP or equivalent certification required
- Bachelors degree a plus
- MSP experience a plus
- Flexibility for after hours and weekend work
- Ability to work on call rotation
- Ability to work 8.30am - 5.30pm CST shift
- Experience maintaining network solutions based on Azure's platform